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Thrill Sports · 2 days ago

Director, Ticket Marketing & Operations

Las Vegas, NV

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Thrill Sports is a next-generation content company at the intersection of sports, entertainment, and lifestyle. The Director of Ticket Marketing & Operations is responsible for managing global ticket sales, marketing strategies, and operations for all ticketed events, ensuring revenue maximization and event awareness.

ContentEventsMedia and EntertainmentSportsSports Leagues and Teams

Responsibilities

Develops strategic local marketing and advertising campaigns to maximize ticket sales and revenue and maximize event awareness and exposure

Manages and negotiates advertising campaigns with traditional forms of local media including print, radio, TV, outdoor, experiential and PR

Coordinates with venue’s marketing and public relations departments to leverage arena and team assets

Works with third party promoter partners and government partners to provide marketing support and direction for all Thrill Sports events produced in partnership with third parties

Operates and manages all aspects of Thrill Sports’ ticketing (all levels, including VIP) operations for over 40 annual global events, including travel to and directing event venue box office

Coordinates event build manifests and ticket inventory with venue box office and/or ticketing provider

Analyze ticketing reports and manage inventory to maximize revenues through dynamic pricing, strategic promotions, and channel partnerships

Develop business analytics and form strategies for dynamic pricing, platinum products, VIP Experience, secondary partnerships, and other revenue growth opportunities for Thrill Sports

Develop new scaling strategies and overall pricing model

Help drive business by identifying potential innovations in process, product, and technology and investigate the process for implementation

Oversees internal controls and procedures including auditing procedures and reports, allocation and distribution of tickets

Works with finance on event settlements and ticket-related revenue receivables

Administers efficient, accurate, and timely reporting mechanisms related to sales activity, as well as budget projections and analysis for senior management

Works with all departments to maintain and develop a high level of customer service for all customers

Leads ticketing technology efforts and innovations

Focuses on the future of ticket operations with the goal to be on the forefront of the ticketing industry

Performs other tasks, projects, and responsibilities as assigned

Qualification

Ticketing systemsMedia planningBuyingFinancial reportingCustomer serviceDynamic pricing tacticsLeadership skillsTeam-building skillsProactive thinkingMicrosoft ExcelMicrosoft WordMicrosoft OutlookCommunication skillsOrganizational skills