illumifin · 2 days ago
IT Claims Capability Leader
Eden Prairie, MN
Full-time
Onsite
Director/Executive
$175K/yr - $200K/yr
15+ years expillumifin is a leading provider of business process outsourcing for the insurance industry, managing policies for the nation's largest insurers. The IT Claims Capability Leader is responsible for architecting and driving the SDLC/Agile discipline capability within the global IT organization, ensuring that all IT delivery disciplines operate with peak performance and consistency.
ConsultingInformation TechnologyOutsourcing
Responsibilities
Lead each discipline leader in the development and execution of a comprehensive global talent strategy for each discipline, ensuring optimal skill mix, clear roles, and progressive career paths to support enterprise delivery needs and aligned with 18-month rolling roadmaps
Build an accountable relationship with the business and develop a culture of teamwork, partnership and shared goals
Build and maintain competency frameworks and targeted training programs that drive excellence in all SDLC delivery frameworks
Cultivate a collaborative, learning-oriented culture that values efficiency, innovation, and quality
Develop and implement Process and Standards Management in the capability area
Lead and hold accountable the documentation and continuously improvement of delivery processes, templates, and best practices across all disciplines
Ensure a standardize Agile and waterfall practices across all teams, ensuring consistency in processes, tools and performance measures
Implement governance and quality control mechanisms to uphold high delivery standards across products, projects, and programs
Lead and hold leaders accountable for identifying and implementing opportunities to streamline delivery workflows through AI, automation, and modern delivery tools
Evaluate and deploy emerging technologies that enhance productivity, accuracy, and cross-disciplinary collaboration
Serve on and actively participate on ARB or Control sub-committee
Guide and influence Operations Product Managers by aligning technology and business priorities through clear communication, translating technical complexity into business value, and building trust through collaboration
Champion continuous improvement across the development life cycle, backlog refinement, and quality gates
Proactively remove systemic impediments that hinder efficiency or slow delivery cycles
Establish metrics and track performance, including throughput, quality, and automation adoption
Support process audits and champion compliance with regulatory and security requirements
Foster a culture of built-in quality and technical excellence, ensuring solutions meet current and future business needs
Own internal and external stakeholder engagement and communication for respective area
Serve as a key liaison between technical teams, business stakeholders, and executive leadership, ensuring alignment of delivery objectives with organizational strategy
Communicate progress, risks, and opportunities with clarity and transparency, enabling informed decision-making at all levels
Qualification
Required
Bachelor's degree in information technology, Computer Science, or related field
Minimum of 15 years' experience managing multi-disciplinary technology teams (BA, QA, Dev, Data, Scrum Masters, PM and operations) within large, complex organizations
5+ years' experience with direct people leadership responsibility
Proven success implementing and operating within a Scaled Agile or lean portfolio management environment
Proven experience in process optimization, automation, and the use of AI or other emerging tools to improve delivery performance
Expert knowledge of software development life cycle (SDLC), QA methodologies, data management and solution support
Strong understanding of DevOps, CI/CD, and agile metrics
Ability to analyze workflows, identify inefficiencies, and drive measurable improvement
Strategic yet execution-focused, with a passion for operational excellence and innovation
Experience managing, maintaining and deploying home grown systems as well COTS solutions
Strong communication skills
Preferred
Previous experience in Policy Administration in the insurance industry managing policies, benefits and claims is strongly preferred
Benefits
Bonus
Company
illumifin
illumifin provides third party administration and technology services to individual and group insurers.
1001-5000 employees
H1B Sponsorship
illumifin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (7)
2022 (8)
Funding
Current Stage
Late StageLeadership Team
Blake Bostwick
Chief Operating Officer
Recent News
2025-03-06
2024-04-05
2024-01-09
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