Goldmark Property Management · 1 day ago
Regional Maintenance Manager - Fargo
Fargo, ND, USA
Full-time
Onsite
Lead/Staff, Director/Executive
$68K/yr - $68K/yr
5+ years expGoldmark Property Management is a premier property management team dedicated to creating better living experiences. The Regional Maintenance Manager will lead and develop maintenance teams, ensuring exceptional service and high customer satisfaction while overseeing maintenance operations across their regional portfolio.
Real Estate
Responsibilities
Review overall Maintenance organization and work with all Maintenance Managers/Maintenance Technicians on needed improvements, development and implementation of policies and processes
Conduct property, building, and apartment inspections to help ensure the attractive appearance, including picking up trash and reporting maintenance needs
Reviews Maintenance scorecard to identify areas of improvement and implement action plans with team. Monitor action plans for improvement (monitoring work orders per hour, staffing, and Kingsley reviews)
Partners with the Regional Managers and Maintenance Managers to assess, propose and ensure the delivery of initial and on-going training for all maintenance technicians through close collaboration with the Learning & Development team
Develops/assigns or approves on call rotation
Prepare with details for owner communications on maintenance expenses over $2,500 with the Regional Manager
Development of Maintenance Managers/Maintenance Technicians – working with Learning & Development team
Assists in the development of maintenance and oversight of operations budget for properties
Owns the vendor relationship for Maintenance related contracts within their portfolio (fire alarm/extinguishers, sprinklers)
Responsible for overall quality control and follow up with team (monthly inspections, buildings, prep quality, shop cleanliness, inventory)
Provides insight on Maintenance Technician team weekly assignments based upon site and team member needs determined from scorecard review, weekly report review, staffing and concerns brought forth
May require project management ownership, resulting in the accountability for leading the overall strategy and execution within a specified region of the Multifamily Portfolio. The position will provide end-to-end oversight of general contractors and vendors, which includes a specific scope of work for each project, scheduling, and overall quality control
Provides direction on larger general, advanced, emergency, or specialized technical repairs (drywall, appliances, vandalism issues)
Hire, train, develop, and lead team members to perform at their best with a focus on transforming the lives of those we serve
Qualification
Required
High School Diploma or GED
At least 5 years of residential maintenance experience
Minimum of 5 years supervisory experience in a maintenance/facilities management role
Must have vehicle, valid driver's license, acceptable driving record and meet company insurability requirements
Proven ability to lead and motivate a team, without direct authority, to achieve consistent high-level results
A motivated, well-organized, and self-directed individual who is a team player
A strong leader who can motivate others to perform to their full potential
Hold oneself and others accountable and strive for a high level of excellence
Ability to multi-task, prioritizes responsibilities, manage time, as well as possess an orientation toward details
Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing, Fair Housing, and team member safety
Ability to address and resolve potentially confrontational situations with team members, residents, and vendors
Proficiency of the English language in reading, writing and verbal communication
Preferred
Four-year Bachelor's degree in facilities management or related subject preferred; or 5 to 10 years' related experience and/or training; or equivalent combination of education and experience
Certified Property Maintenance Technician (CPMT) preferred, but not required
Yardi Property Management Software preferred
Proficiency in Microsoft Suite including SharePoint, Word, Outlook and Excel is preferred
Benefits
Your PTO grows with you- the longer you're here, the more time you earn.
Celebrate your commitment with work anniversary milestone time off and gift card.
Up to 120 hours each year, plus 11 paid holidays.
Recharge with 4 "YOU" Days (32 hours) and give back with 16 paid volunteer hours each year.
Leadership development programs support your professional growth and career advancement.
Choose from 3 medical plans, 2 dental plans, and vision coverage options.
Receive an annual company HSA contribution to help with out-of-pocket costs.
Build your future with a 401(k) plan offering up to a 5% company match (vested immediately after eligibility requirements are met).
Access an Employee Assistance Program (EAP) plus a range of voluntary benefits and life insurance options.
Income-replacement benefits for qualifying life events.
Company
Goldmark Property Management
Goldmark Property Management is a real estate company that provides multi-family property management services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Damon Gleave
Chief Financial Officer
Megan Schreiner
Executive Vice President & Chief Operating Officer
Company data provided by crunchbase