R1 RCM ยท 1 day ago
Financial Counseling Representative I
United States
Full-time
Remote
New Grad, Entry Level
$17.80/hr - $24.73/hrR1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals and health systems. The Financial Counseling Representative I will be responsible for counseling uninsured and under-insured patients about their financial options and obligations, ensuring they receive the necessary support during challenging times.
Health CareHospitalInformation TechnologyInfrastructureMedical
Responsibilities
Counseling uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service(s)
Accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients
Display excellent customer service, commitment to assisting patients, and attention to detail
Multi-task, use and navigate multiple systems, and communicate with compassion and authenticity to build trust with patients when discussing sensitive situations
Gain and display a thorough understanding of Medicaid and other funding programs to provide patients with clear and concise information
Communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently
Qualification
Required
High School Diploma or GED
Excellent customer service skills
Compassionate communication
Preferred
Previous experience as a financial counselor
Background in medical terminology
Understanding State and Federal assistance programs
Relevant healthcare experience
Benefits
Competitive benefits package
Company
R1 RCM
R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models.
Founded in 2003
10001+ employees
H1B Sponsorship
R1 RCM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
Khosla VenturesIntermountain Healthcare
2025-05-28Private Equity
2024-08-01Private Equity
2024-08-01Acquired
Leadership Team
Joseph Flanagan
CEO
Estelle Barnes
EVP, Enterprise Customer Engagement
Recent News
2026-01-07
Columbia West
2025-12-13
Company data provided by crunchbase