FONpros ยท 1 day ago
SMB Loan Operations Manager
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $120K/yr
3+ years expFONpros is a rapidly growing small business lender & broker seeking an Operations Manager to oversee the full post-sales lifecycle from credit submission to final funding. The Operations Manager will manage a team of 10 members and is responsible for improving processes, conversion rates, and ensuring timely funding.
Staffing & Recruiting
Hiring Manager
Steven Wilt
Responsibilities
Lead and develop the Credit Processing and Funding/Closing teams
Oversee application packaging, lender submissions, and waterfall strategy
Own stip collection, docs, and closing coordination to ensure smooth, on-time funding
Manage CRM/pipeline tools and produce operational reports & KPIs
Identify bottlenecks and implement process improvements across the application-to-funding lifecycle
Maintain strong compliance and quality standards at every handoff
Qualification
Required
3+ years in operations management / processing management / senior supervision in Financial Services, Lending, or Brokerage
Experience managing teams that handle application processing, underwriting support, or loan closing/funding
Background in a high-volume environment (hundreds of deals per week) large brokerage or multi-lender shop
Strong CRM (e.g., Salesforce), analytics, and process-optimization skills
Benefits
Generous health
Matching 401k
Other benefits
Company
FONpros
Established in 2006 FONpros recruits primarily for inside and outside sales positions in the Southern California region including San Diego, Los Angeles and Orange County.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase