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Olympia Fields Country Club · 1 week ago

Event Sales Manager

Olympia Fields Country Club

Full-time

Onsite

Entry, Mid Level

$70K/yr - $90K/yr

2+ years exp

Olympia Fields Country Club is a prestigious private club with a rich history of excellence. They are seeking a creative and detail-oriented Event Sales Manager to guide members through the event planning process, focusing on communication, planning, and personalized service.

Sports

Responsibilities

Serve as the main point of contact for members planning events

Build long-term relationships with members through consistent, thoughtful communication

Respond promptly to inquiries and follow up to secure bookings

Ensure members feel heard, valued, and prioritized throughout the planning process

Negotiate contracts and manage deposits, billing, and forecasting

Maintain a strong sales pipeline and an accurate, shared clubhouse booking calendar

Lead planning meetings with members to define vision, preferences, and expectations

Create, manage, and distribute clear, detailed Banquet Event Orders (BEOs) for all events

Ensure BEOs are accurate, easy to understand, and aligned with member expectations

Update BEOs promptly as event details change and communicate revisions to all departments

Coordinate menus, layouts, timelines, and special requests

Maintain accurate event records and calendars

Work closely with the Event Operations Manager to ensure a smooth handoff from planning to execution

Communicate event details clearly to all departments

Attend planning meetings and contribute to overall event strategy

Coordinate cross-department communications so all teams book with other events in mind and BEO's are created for all events across all departments

Maximize event revenue while maintaining the club’s service standards

Develop customized proposals, menus, and event packages

Represent the club professionally and warmly at all times

Identify opportunities for repeat business and member engagement

Qualification

Event planningCustomer serviceCommunication skillsHospitality managementMicrosoft OfficeProblem-solvingLeadership skillsOrganizational skills

Required

Bachelor's degree in hospitality management or related field preferred or equivalent experience

Minimum of 2-3 years experience in event planning or event management

Great planning, organization, prioritizing and time management skills

Strong leadership and motivating skills including the ability to build strong relationships with members and employees

Proficient with Microsoft Word, Excel, and Outlook required

Ability to work weekends and holidays

Must have great customer service skills

Ability to work with a diverse group of people

Strong hospitality and customer service mindset

Excellent interpersonal, diplomatic, and communication skills

Excellent problem-solving and critical thinking skills. Ability to think on your feet

Demonstrates a high level of professionalism and confidentiality

Strong organization, planning, and prioritization skills

Strong operational mindset with the ability to create easy-to-follow standard operating procedures to ensure operational efficiency and member satisfaction

Required to have the ability to work a flexible schedule, including mornings, evenings, overnights, weekends, and holidays based on Club needs