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Moraine Park Technical College · 1 day ago

Business Analyst

US-WI-Fond du Lac

Full-time

Hybrid

Mid Level

$87K/yr - $101K/yr

4+ years exp

Moraine Park Technical College is seeking a full-time Business Analyst on their Fond du Lac Campus. The Business Analyst will work with functional users and the development team to improve processes, gather and analyze business requirements, and assist with testing and deployment.

Continuing EducationCorporate TrainingEducationHigher EducationPersonal DevelopmentSkill AssessmentSTEM EducationVocational Education

Work & Life Balance

Responsibilities

Work with functional users to develop appropriate system solutions and complete technology projects as outlined on the technology plan. Assist with the deployment of new systems including testing and user training. Ensure solutions meet business needs and requirements

Interview functional users to determine desired outcomes, identify and develop/improve processes if needed, research available functionality, and formulate documentation supporting user information needs. Serve as a liaison between Information Technology, stakeholders, and users

Develop technical specifications in accordance with quality standards, functional specifications, and standard College procedures from which programs and applications will be developed or modified

Support the modification of information systems through research and fact-finding. Utilize current processes and Information Technology advancements to automate and modernize systems

Design, perform and facilitate user acceptance testing

Support effective data and system management and work with Institutional Research and Reporting to ensure data integrity for compliance

Instruct and monitor the work of Information Technology employees on projects as assigned and within the framework of best practice project management

Solve complex issues considering computer equipment capacity and limitations, operating time, and format of desired results while complying with operational excellence and quality of service requirements. Analyze and improve complex system logic

Document system changes; provide and maintain the required documentation for functional and technical processes

Work on all phases of applications systems analysis activities

Qualification

Business process analysisSoftware Development Life CycleProject managementAgile methodologyTechnical documentationDiversity awarenessCommunicationOrganizational skillsProblem-solvingTeam collaboration

Required

Bachelor's degree in Information Technology, Computer Science, or a related field

Minimum of four years of experience in a business analyst role with experience in business process analysis

Solid understanding of the Software Development Life Cycle process, including specification, documentation, quality assurance, and the creation of test and implementation plans

Working knowledge of basic Information Technology principles in regard to networking, security, business intelligence, data storage, software development, and user support

Ability to read, analyze and interpret College requirements and technical documentation

Competency in graphing, diagramming, and flowcharting business processes to be used for documentation, training, testing, and development of specifications

Excellent written and verbal communication skills to communicate clearly and effectively with end users, colleagues, and management

Ability to take initiative, work independently with little supervision and make sound decisions with minimal direction

Demonstrated project management experience and the ability to work independently and problem-solve using sound judgment

Strong organizational and time management skills, including the ability to prioritize special projects with routine assignments

Ability to establish and maintain effective working relationships with internal and external customers

Ability to collaborate and work effectively as part of a team

Ability to plan, organize and prioritize work; analyze information, resolve problems and make recommendations

Knowledge of continuous and performance improvement concepts

Demonstrated ability to work effectively with diverse populations by promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity