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Hilton Grand Vacations · 1 week ago

Specialist New Member Journey Marketing

Las Vegas, NV, United States

Full-time

Onsite

New Grad, Entry Level

$17.50/hr - $17.50/hr

Hilton Grand Vacations is a leading vacation ownership company dedicated to helping Owners and Guests create memorable vacations. The New Member Journey Specialist will be responsible for onboarding new members, scheduling welcome calls, selling vacation packages, and providing excellent customer care.

LeisureRecreationTravel

Responsibilities

Provide a warm welcome and an extension of confidence and trust in their new purchase, by providing a new member collateral

Schedule a 14-day welcome call

Sell a NMJ vacation and schedule vacation

Provide each member with collateral outlining welcome call date/time, NMJ vacation travel dates/locations and review online access timeframe

Provide seamless handoff to Quality Assurance team member

If applicable, call members to offer a NMJ vacation package

Provide outstanding customer care when interacting with members and guests

Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now

Completes all required Company training/compliance courses as assigned

Adheres to Company standards and maintains compliance with all policies and procedures

Performs other related duties as assigned

Qualification

Communication skillsBasic vacation ownership knowledgeProblem solvingResourcefulSystem knowledgeCustomer careTimeshare salesMarketing

Required

Excellent and confident communication skills

Basic vacation ownership product knowledge

Resourceful

Problem Solving

System knowledge with Voice and Clarity

Preferred

Understands the importance of delivering exceptional customer care

Timeshare sales and marketing

Benefits

Driven Base Pay Plus Commission and Bonus

Get your earned pay any time before payday through Daily Pay*

Medical, Dental, and Vision benefits starting on Day One.

Generous Vacation Time Off Program and Paid Sick Time.

GO Hilton Discounted hotel rates worldwide!

Tuition reimbursement programs.

Recognition Programs and Rewards.

Internal Growth and Career Pathing

Company

Hilton Grand Vacations

Glassdoor3.5

Hilton Grand Vacations is a vacation ownership travel company.

Founded in 1992

Orlando, Florida, USA

10001+ employees

https://www.hiltongrandvacations.com/

Funding

Current Stage

Public Company

Total Funding

$3.65B

2025-12-16Post Ipo Debt· $400M

2025-08-14Post Ipo Debt· $400M

2025-07-11Post Ipo Debt· $64.68M

Leadership Team

Dan Mathewes

Senior Executive Vice President and Chief Financial Officer

Gordon Gurnik

Chief Operating Officer

Recent News

MarketScreener

Rasmussen University announces new corporate alliance with Hilton Grand Vacations

2025-11-19

Yahoo Finance

Should You Consider Adding Hilton Grand Vacations (HGV) to Your Portfolio?

2025-11-03

PR Newswire

Holiday Inn Club Vacations Appoints Jim Mikolaichik as Chief Executive Officer

2025-11-03

Company data provided by crunchbase