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Thunder · 2 weeks ago

Salesforce Solution Architect - Service Cloud (Secret Clearance)

San Francisco, CA

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Thunder is seeking a Federal Solution Architect to lead the design and delivery of complex Salesforce solutions within the Federal sector, specifically focusing on Service Cloud and Experience Cloud. This role involves collaborating with clients and internal teams to translate mission requirements into scalable architecture while ensuring compliance with security standards.

Business IntelligenceConsultingManagement Consulting

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Lead the overall Salesforce Service Cloud and Public Sector solution design and implementation, ensuring alignment between mission objectives and technical architecture

Develop high-level solution architecture and detailed design documents that comply with Federal standards and security requirements

Serve as a primary point of contact for cleared Federal stakeholders, facilitating technical discovery and aligning solutions with business strategies

Partner with Technical Architects to ensure adherence to best practices, industry standards, and Federal compliance for Salesforce environments

Mentor and lead development teams, Business Analysts (BAs), and QA resources to ensure the technical success of the program

Identify and mitigate technical risks and partner with sales/business development teams to accurately estimate the level of effort for Federal bids

Stay updated with the latest Salesforce trends—including Government Cloud Plus, Service Cloud, and Agentforce—to provide innovative solutions for Federal clients

Qualification

Salesforce architectureService CloudGovernment Cloud PlusSalesforce AI capabilitiesStakeholder managementCross-functional team leadershipStrategic planningExecutive-level presentationBusiness process modelingCertificationsOrganizational skillsMentoring

Required

8-10+ years of extensive experience in Salesforce architecture and implementation, preferably in large-scale Federal environments

3-5+ years of proven experience solutioning for Salesforce Government Cloud Plus, Service Cloud, and/or Experience Cloud

Proven working knowledge of Agentforce and Salesforce AI capabilities, including the ability to architect autonomous agents and generative AI solutions within a secure Government Cloud Plus environment

Deep knowledge of the Salesforce ecosystem with advanced expertise in configuration, customization, and business process modeling

Exceptional stakeholder management and executive-level presentation skills

Strong strategic planning, governance, and organizational skills

Proven ability to lead cross-functional teams and manage complex programs in cleared delivery environments

US Citizenship required

Active Secret Security Clearance required

Bachelor's degree required

Preferred

Preferred Certifications: Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant

Benefits

Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.

Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!

Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.

People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.