Merchants Distributors, LLC · 1 day ago
Inside Sales
2025 Apogee Way
Full-time
Onsite
Entry, Mid Level
2+ years expMerchants Distributors, LLC is seeking an Inside Sales representative to introduce products to clients and boost sales. The role involves cold calling, understanding customer needs, maintaining client relationships, and tracking sales performance.
Digital MarketingFood and BeverageMarketing
Responsibilities
Cold calling; making customer orders suggesting new items; making multiple outbound calls to sale potential clients
Understanding client needs and expectations of the customers offering different alternatives, solutions and support. Ensure proper attention to every customer
Establish friendly relation with customer and maintain ongoing relations with the customers
Creating and maintaining a list/database of prospect clients and contact them regularly
Working with sales team
They meet and communicate with the walk-in customers
Occasionally make personal visits to their customers to monitor and check that everything is in order and see what product may be missing
Tracking weekly, monthly, and quarterly performance and sales metrics
Handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment
Note down the suggestions and complaints made by the customers and report them to the right department
Research the market for new competitive products introduces and the marketing strategies adopted by competitors
Record details of every sales transaction in the sales book and submit weekly reports to the higher officials
Analyze the choices and financial capacities of every customer and suggest suitable product
Qualification
Required
High school diploma or equivalent required
2+ years' inside sales experience
Exceptional verbal and written communication skills with high level of confidence; the ability to call, connect and interact with potential customers
Creative thinker and possess ability to resolve critical problems an energetic, outgoing, and friendly demeanor
Impressive personality and ability to resolve critical problems
Should be expert in handling Outlook and MS Excel
Persuasive and goal oriented
Target oriented and believe in teamwork
Eager to expand company with new sales, clients, and territories
Self-motivated and self-directed
Able to multitask, prioritize, and manage time efficiently
In-depth understanding of company services and its position in the industry
Preferred
Bilingual
Company
Merchants Distributors, LLC
Merchants Distributors (MDI) is a privately-owned wholesale grocery store distributor headquartered in Hickory, NC.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Adabel Velazquez
Talent Acquisition Partner
Bryan Lund
Human Resource Business Partner
Recent News
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2025-12-03
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