National Debt Relief, LLC · 1 day ago
Site Reliability Engineering (SRE) Lead
United States
Full-time
Remote
Lead/Staff
$190K/yr - $219K/yr
10+ years expNational Debt Relief, LLC is a leading debt settlement organization dedicated to helping consumers manage overwhelming debt. They are seeking an experienced SRE Lead to architect and maintain a reliable Salesforce ecosystem integrated with AWS, leading a team to ensure uptime, performance, and security across critical systems.
CreditFinancial ServicesLegalPersonal Finance
Responsibilities
Own the reliability, performance, and availability of Salesforce and its integrations with AWS services (S3, Lambda, API Gateway, ECS, CloudFront, etc.)
Design and maintain CI/CD pipelines for Salesforce metadata and AWS infrastructure (GitHub Actions, Jenkins, CodePipeline, etc.)
Implement observability across Salesforce and AWS using tools like CloudWatch, Datadog, or New Relic
Manage and optimize incident response processes: alerting, on-call rotations, postmortems, and continuous improvement
Partner with Salesforce admins and developers to optimize DevOps workflows (e.g., Gearset, Copado, or Jenkins-based pipelines)
Manage Salesforce sandbox strategy, release management, and performance monitoring
Ensure data protection and API reliability for integrations with AWS microservices
Oversee infrastructure automation and provisioning of AWS environments (Terraform / CloudFormation)
Implement and enforce IAM policies, encryption, and network security controls
Own disaster recovery and backup strategy across AWS and Salesforce data layers
Ensure integrations and data flows adhere to security and compliance frameworks (e.g., SOC 2, GDPR)
Implement key management (AWS KMS), data encryption, and access auditing
Work with InfoSec to design least-privilege models and enforce MFA and API governance
Lead, mentor, and grow a team of SREs and DevOps engineers
Collaborate with Salesforce, Infrastructure, and Application Engineering teams to define SLOs, SLIs, and SLAs
Drive a culture of automation, observability, and continuous improvement
Qualification
Required
10+ years of experience in SRE, DevOps, or Cloud Infrastructure with 2+ years in a leadership role
Deep hands-on experience with Salesforce platform architecture
Strong AWS cloud expertise (EC2, S3, Lambda, ECS/EKS, RDS, CloudFront, IAM)
Experience with CI/CD pipelines, GitOps, and Infrastructure as Code
Expertise in monitoring & logging stacks (Datadog, CloudWatch, ELK)
Proficiency with scripting (Python, Bash, Node.js) and automation tooling
Strong knowledge of security practices, including encryption and identity federation
Preferred
Salesforce certifications (Platform Developer, Architect, or DevOps Center)
AWS certifications (Solutions Architect, SysOps, or DevOps Engineer Professional)
Experience integrating Salesforce with AWS storage and event-driven systems
Experience implementing service reliability metrics (SLO/SLI)
Background in financial services or CRM-heavy environments
Benefits
Generous Medical, Dental, and Vision Benefits
401(k) with Company Match
Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
12 weeks Paid Parental Leave
Pre-tax Transit Benefits
No-Cost Life Insurance Benefits
Voluntary Benefits Options
ASPCA Pet Health Insurance Discount
Access to your earned wages at any time before payday
Company
National Debt Relief, LLC
National Debt Relief, a certified Great Place to Work®, was founded with the goal of helping an expanding number of consumers deal with overwhelming debt.
1001-5000 employees
H1B Sponsorship
National Debt Relief, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
D
Daniel Tilipman
Co-Founder & Executive Board Member
M
Michael Goldenberg
Co-President & Chief Financial Officer
Recent News
BBB NATIONAL PROGRAMS
2025-10-29
2025-08-14
2025-07-14
Company data provided by crunchbase