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Philips · 1 day ago

District Technical Manager (Mid Atlantic US)

Washington, United States

Full-time

Hybrid

Senior Level

$113K/yr - $180K/yr

5+ years exp

Philips is a health technology company dedicated to improving access to quality healthcare. The District Technical Manager will provide leadership and strategic guidance to the technical team, ensuring the successful delivery of services and projects within the region while managing customer expectations and project commitments.

B2BConsumer ElectronicsElectronicsLightingWellness

No H1B

Responsibilities

Responsible for the delivery of implementation, adoption, optimization and professional services function within the region

Directs teams to ensure project scope is defined according to quote, customer expectations, needs all while ensuring the solution and/or services promised can be delivered, serviced, and remains profitable

Directs teams to ensure customer projects and programs are delivered according to the contract obligations and project commitments, such as agreed timing, project cost and margin; but also ensure teams provide up-to-date transparency to the status of the project, including delivery dates with risks and opportunities identified and project costs

Works with the District Services Director, the District Clinical Manager and Project Managers to ensure all standard & quality processes are followed and executed in the system of record (success plans, quarterly reviews, KPI setting, milestones, documentation, time writing, resource management, etc.)

Travel up to 75% by car, air, or train to customer sites (hospital/medical environment), Philips offices, or other locations for meetings, training, and other business needs. Frequent overnight stays are required

Qualification

Profit/loss managementLeadership experienceStrategic initiatives developmentHealthcare services knowledgeTeam managementProject management

Required

At least 5 years of direct leadership experience in healthcare services or equipment sales with a bachelor's degree or 9+ years without a bachelor's degree

3+ years' experience managing a profit/loss business ideally in the technical space with a bachelor's degree or 7+ years without a bachelor's degree

At least a high school diploma

Ability to develop and implement strategic initiatives to generate growth in revenue; ability to create competitive strategies and plans

Proven ability to manage field personnel performance

Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position