This job has closed.

NEOGOV · 1 day ago

County Clerk Vitals Deputy Clerk

Lubbock TX 79401, TX

Full-time

Onsite

Entry Level

$31K/yr - $40K/yr

2+ years exp

NEOGOV is seeking a County Clerk Vitals Deputy Clerk for Lubbock County. The role involves managing vital records such as birth and death certificates and marriage licenses, ensuring compliance with relevant statutes, and providing excellent customer service to the public.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Maintains integrity of birth, death, marriage, DD214’s and assumed name documents

Evaluates and calculates appropriate fees based on document parameters imposed by legislation. Collects fees, accurately receipts funds and submits to cashier

Issue marriage licenses to all qualified applicants, preparing and filing applications for marriage licenses for submission to the state

Filing, scanning, and making copies of DD214's, assumed name documents, marriage license, and birth & death records. Processing TABC certifications for wet/dry status

Files and processes Warehouse Bonds

Receives, opens, reviews, and processes documents, inquiries, and requests by mail/courier, counter customers and electronic means

Maintains confidentiality and security of documents and data

Answers telephone inquiries, assist, instructs, and informs the public as needed

Promptly attends to the public counter designated for birth, death, marriage license, assumed name information and processing

Maintains knowledge of statutes concerning the vital statistics/assumed name department

Compile, print and mailing 120 day letters for return of marriage license

Files surrendered Notary Public books and seals

Perform quality control on all indexes to include marriage license, assumed name certificates, military discharge and birth and death records

Assisting other employees as needed

Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management and technical skills in self and all employees, including safety-related training and skills

Any other duties as assigned

Qualification

Customer ServiceOffice PracticesDocument ProcessingMathematical CalculationsEffective CommunicationCursive WritingTyping (40 wpm)Interpersonal SkillsActive ListeningProblem Solving

Required

Individual must be able to perform each essential duty necessary to perform this job satisfactorily

Must be able to establish and maintain effective working relationships with co-workers and the public

Must be able to work independently in the absence of supervision

Must be able to read and understand cursive writing

Graduation from High school or GED certificate or graduation from a formal business school, which provides the required knowledge, skills, and abilities

2 years general office experience or equivalent combination of education and experience

Comprehensive knowledge of office practices and procedures, English grammar, spelling, and punctuation

Customer Service knowledge of principles and processes for customer services

Assessing customer needs, meeting quality standards for services for customer satisfaction and making sound decisions based on Texas statutes and office policies

Skilled in operating a personal computer, scanner, calculator, copier, shredder, typewriter (minimum 40 wpm), telephone, laser printer, electronic time clock, and fax machine

Read and write manuals, office memos, and letters

Perform basic mathematical calculations; analyze data; communicate effectively, both in person and on the phone utilizing active listening skills

Establish and maintain effective positive working relationships with co-workers and the public

Strong interpersonal skills including diplomacy and problem solving to work with positively and effectively with other employees and elected officials

Daily duties require the ability to sit, stand, walk, kneel, bend; talking and listening during the shift; use of hands and/or fingers to pick up, grasp, pinch, type or feel; reach, grip and use fine dexterity; push and pull objects

Occasionally flex upper trunk forward at the waist and partially at the knees, lift and carry up to 30 pounds; rotate upper trunk to the left or right while sitting or standing; place arms above, at or below shoulder height; use of vision and depth perception and use of stepladder