Orlando Health · 1 day ago
Senior Scheduling Coordinator - Outpatient Cardiology - Downtown ORL
Orlando, FL
Full-time
Onsite
Mid, Senior Level
3+ years expOrlando Health is a leading healthcare provider in Central Florida, specializing in heart and vascular care. The Senior Scheduling Coordinator will manage departmental schedules, communicate with patients and staff, and ensure exemplary customer service within the outpatient cardiology setting.
Health CareHospitalMedicalNon Profit
Responsibilities
Responsible for maintenance of appropriate departmental schedules
May provide feedback to manager for human resources functions such as hiring, coaching, and counseling
Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules
Accurately communicates prep information, arrival time and arrival location to patient
Inputs and distributes charge management process on a daily basis schedules and cancels multiple diagnostic and interventional procedures
Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy
Consistently reviews the schedules daily and communicates all changes to appropriate staff
Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data entry
Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management
Assist in training or mentoring of all team members
Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards
Maintains compliance with all Orlando Health policies and procedures
Monitors workload each day and prioritizing based on department
Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications
Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues
Takes a proactive role in problem resolution
Qualification
Required
High school diploma and medical terminology and/or basic anatomy training required
Three (3) years of experience in clinical registration and scheduling
Associate's degree in Business, information systems, clinical field or related may be substituted for up to two (2) years of experience
Benefits
Medical, Dental, Vison
403(b) Retirment Savings Plan
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Time Off (Up to 5 weeks to start)
Life Insurance
Extended Leave Plan (ELP)
Family Care (child care, elder care, pet care)
Paid Parental Leave
Pet Insurance
Car Insurance
100% PAID Tuition
Tuition reimbursment
Monthly payments to help pay down any graduated school debt
Company
Orlando Health
Orlando Health is one of Florida's most comprehensive private, not-for-profit healthcare networks.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mildred Beam
SVP, Chief Legal Strategist
Mark Jones
Executive Vice President
Recent News
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2025-11-04
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