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Wipro · 1 day ago

LoanIQ Functional Consultant/Operations Lead

Boston, MA

Full-time

Hybrid

Mid, Senior Level

$60K/yr - $135K/yr

5+ years exp

Wipro is a digital transformation partner with ambitious goals, seeking a LoanIQ Functional Consultant/Operations Lead. The role involves supervising a team, ensuring timely processing of loan servicing, and managing process escalations while focusing on continuous improvement and client interaction.

ConsultingInformation ServicesInformation TechnologySoftware

H1B Sponsor Likely

Responsibilities

Supervise a team 5 to 8 FTEs

Work allocation and prioritization

Ensuring all work items related to team are cleared within the set time frame

The candidate will be responsible for seamless processing of Loan servicing as per the set guide lines

Review and monitor all the trade exceptions on a regular basis to ensure nil instances of process breach

Provide training to the new joiners and update team on any process changes

Responsible for all the process escalations and their resolutions in a timely manner

Responsible for maintaining the control grid of the process

Be pro-active in looking for process improvements and implementation of the same

Responsible for periodic call and tasks audit and ensure findings are resolved

Responsible for managing productivity, accuracy and timeliness as per benchmark requirements

Interface with the client for resolution vide client calls/emails

Strong focus on process results, accuracy, and trade settlement

Ability to question status quo and provide innovation to process execution

Good analytical skills and effective time management in prioritizing work

Sound understanding of the securities products and business knowledge required

Should possess good training and coaching skills

Flexible and adaptable to change

Strong team player

Proficient in Microsoft Office applications

Excellent communication and client handling skills

Qualification

Loan IQ applicationSyndication loans OperationsEnd-to-end Loan operationsAnalytical skillsMicrosoft OfficeTrainingCoachingProcess improvementCommunication skillsTeam player

Required

Experience in Syndication loans Operations for 6-8 years

Experience in Loan IQ application

Strong background in Loans process specific to US / EMEA region

Strong knowledge of end-to-end Loan operations preferred

Supervise a team 5 to 8 FTEs

Work allocation and prioritization

Ensuring all work items related to team are cleared within the set time frame

The candidate will be responsible for seamless processing of Loan servicing as per the set guidelines