Infobahn Softworld Inc ยท 1 day ago
Datacenter Technician
Kent, WA
Contract
Hybrid
Mid Level
3+ years expInfobahn Softworld Inc is seeking a highly skilled Data Center Technician to support and maintain their Mac-based compute infrastructure. The role involves managing Mac devices, ensuring uptime, and providing network operations support in a hybrid work environment.
ConsultingInformation TechnologyStaffing Agency
Hiring Manager
Kanchana Mehta
Responsibilities
Deploy, rack, cable, and maintain Mac Studio, Mac Pro, Mac Mini or similar Apple hardware in the data center
Perform diagnostics, troubleshooting, and repairs on Apple devices (hardware and basic OS-level issues)
Manage device imaging, configuration, firmware updates, and lifecycle operations
Monitor system health, handle incident response, and support operational uptime SLAs
Maintain accurate asset records, labeling, inventory, and documentation
Work closely with platform/engineering teams to support CI/CD, build pipelines, and workloads running on Mac fleets
Ilo administration for HP and Dell Machines
Assist with installation, configuration, and troubleshooting of network switches (Arista, Juniper, etc.)
Perform structured cabling (fiber and copper), patching, tracing, and labeling
Participate in switch upgrades, port provisioning, VLAN configurations, and basic L2 troubleshooting
Support network connectivity for compute hardware, out-of-band management, PDUs, and KVM components
Work with network engineering to escalate and resolve complex issues
Ensure compliance with data center standards: airflow, cable management, rack power distribution, and space planning
Qualification
Required
3+ years of experience in data center operations or hardware support roles
Hands-on experience with Mac hardware (Mac Studio/Mini/Pro) in production or lab environments
Strong understanding of racking, stacking, cabling, and general data center best practices
Working knowledge of network switches, Ethernet standards, and basic L2 protocols
Experience with ticketing systems, documentation, asset tracking tools
Ability to lift and move equipment (up to ~50 lbs) and work in data center environments
Preferred
Familiarity with Jamf, automation workflows for Mac devices
Basic knowledge of TCP/IP, VLANs, link aggregation, and network troubleshooting
Experience with remote management tools (IPMI, iDRAC, Lights Out, etc.)
Understanding of OS imaging, basic scripting (Python/Bash), or automation is a plus
Past experience supporting build farms, developer infrastructure, or similar environments
Should be aware of Agile practices and Servicen-now/Wolken ticketing system aware
Company
Infobahn Softworld Inc
Infobahn Softworld is a staffing and recruiting company providing project and consultancy services.
1001-5000 employees
H1B Sponsorship
Infobahn Softworld Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (10)
2023 (11)
2022 (16)
2021 (29)
2020 (34)
Funding
Current Stage
Late StageCompany data provided by crunchbase