Lucid Software · 1 day ago
Professional Services Consultant
Salt Lake City, UT
Full-time
Hybrid
Mid Level
3+ years expLucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. The Professional Services Consultant will deliver customized engagements to enhance customer utilization of the Lucid Collaboration Suite and achieve their business goals.
Artificial Intelligence (AI)Enterprise SoftwareMobile AppsSaaSSoftware
Responsibilities
Engage directly with stakeholders inside customer organizations to deliver a variety of customized engagements across the world in a professional, timely, and profitable manner
Influence and guide customers to get the most out of their investment in the Lucid Visual Collaboration Suite and achieve their business objectives
Contribute unique insights and experiences with customers to enhance Lucid’s value story
Maintain and deliver subject matter expertise (as well as Lucid Collaboration Suite best practices) on one or more of the following topics: innovation, organizational agility, software architecture, knowledge management, cloud migration, product development, digital transformation, change management, organizational effectiveness, Hybrid work, etc…
Develop and maintain expertise in Lucid’s products
Contribute to innovating on and developing new and existing service offerings
Extend the visibility of Lucid’s products and services and promote the capabilities of our Professional Services organization through customer engagements
Qualification
Required
3-5 years of experience in consultative service positions, either as part of a professional services team or within an enterprise
BA or BS in a technical field that understands software delivery with a solid understanding of product development; masters degree preferred
Strong engagement management skills, particularly managing expectations with executive-level stakeholders and leaders
Excellent verbal and presentation skills, adapting complex concepts to meet the needs of individual contributors and/or executive-level customers
The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success
A track record of developing and maintaining subject matter expertise, manifested by an intense curiosity, engagement in learning and humbly contributing knowledge
A passion for helping others become wildly successful at achieving their business objectives
Delights in creating order out of highly ambiguous engagements. Evokes customer outcomes from stakeholders and prescribes trusted direction to achieve those results
Ability to self monitor and maintain high-motivation, managing multiple concurrent projects and customers
Preferred
Experience in a technical, engineering, or R&D role either directly from industry or indirectly through a software or service company
Experience with large rollouts of productivity / collaboration software
Experience working in similar SaaS organizations delivering collaboration tools
Proven capability to successfully engage with customers in a global environment and drive measurable customer outcomes
Experience working in change management, process management, and/or enterprise architecture
Company
Lucid Software
Lucid Software is a visual collaboration suite that helps teams implement an idea into reality and game-changing solutions.
1001-5000 employees
H1B Sponsorship
Lucid Software has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (11)
2023 (33)
2022 (35)
2021 (22)
2020 (21)
Funding
Current Stage
Late StageTotal Funding
$670.36MKey Investors
Alkeon CapitalICONIQ GrowthSpectrum Equity
2021-06-24Secondary Market· $500M
2021-03-22Series E
2020-04-16Series D· $52M
Leadership Team
Ben Dilts
Chief Technology Officer
Brian Pugh
Chief Technology Officer
Recent News
TechBuzz News
2025-12-05
Company data provided by crunchbase