Accoya® North America · 4 days ago
Optical Network Engineer - Hybrid
US-PA-Pittsburgh
Full-time
Hybrid
Senior Level
5+ years expAccoya® North America is seeking an Optical Network Engineer to serve as a technical leader for complex network incidents and customer issues. The role involves advanced troubleshooting, network performance monitoring, and collaboration with cross-functional teams to support scalable services.
Building Materials
No H1B
Responsibilities
Work cross-functionally with Product Management, Engineering, and Service Delivery teams to create, enhance, and support scalable, high-performance services
Monitor and analyze network performance and operational anomalies affecting end-customer connectivity
Serve as high level of escalation for customer technical support and NOC-reported alarms
Administer ISP core infrastructure, including Juniper and Nokia routers, DNS, web servers, and email servers
Design and implement customer IP/Transport network solutions including routers, switches, and firewalls
Lead and manage complex network projects, including hardware specification, testing, proof-of-concept development, and scheduling
Document and train Service Operations teams on network systems and operational procedures
Develop enterprise-grade ISP and Managed Service solutions tailored to customer requirements
Partner with Sales Engineering to streamline project workflows and engage with stakeholders on solution design and implementation
Support the development and launch of new network products and services
Qualification
Required
5+ years of Engineering experience in networking, telecommunications, or a related industry
Strong understanding of optical fiber characteristics and IP transport principles
Ability to participate in On-call rotation for 24/7 escalation support
Preferred
CCIE Certification
Specific experience with ISP Network Automation
Bachelor's degree in Engineering, Computer Science, or a related technical field
Proven expertise in MPLS, BGP, iBGP, OSPF, QoS, and Metro Ethernet technologies
Additional vendor-specific certifications (e.g., JNCIP, CCNP, JNCIE)
Benefits
Comprehensive benefits package
Generous paid time off
Company-paid holidays
401K plan
Company
Accoya® North America
Accoya® wood is produced from sustainably sourced, fast growing wood and manufactured using Accsys’ proprietary patented modification process from surface to core.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase