Mercy · 2 days ago
Ada - Director-Operations - Primary Care and Specialty
Mercy is seeking a Director of Operations for their Primary Care and Specialty departments. The role involves leading and managing physician practice operations, implementing process improvements, and providing operational expertise to enhance organizational growth and profitability.
AssociationChild CareFertilityHealth CareRehabilitation
Responsibilities
Must have a proven ability to lead, persuade, influence and negotiate with respect to physician practice operations, as well as within Operations Department and among other support departments; have a proven ability to understand and foresee corporate implications of subtle detail changes; have a proven ability to identify and implement cross-functional process improvements; be detail-oriented and well organized; have proven ability to track issues and follow through on resolution; have ability to read, analyze, interpret and use complex business documents, contracts, regulations, policies and procedures; and have strong verbal and written communication and interpersonal skills
Communication and interpersonal skills must include demonstrated ability to communicate effectively and tactfully to internal and external contacts and physicians to present and obtain sensitive information
Must have the ability to exercise sound business judgment within general company policies
Must possess highly effective time management and organizational skills to independently manage team to achieve multiple objectives according to high quality standards
Must be able to work effectively within a team environment
Must contribute to organizations growth and profitability by providing operational expertise to existing and potential physician practices; and serve in a leadership role, providing subject matter expertise, guidance and direction to practice management consultants
Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards
Qualification
Required
Must have a proven ability to lead, persuade, influence and negotiate with respect to physician practice operations, as well as within Operations Department and among other support departments
Have a proven ability to understand and foresee corporate implications of subtle detail changes
Have a proven ability to identify and implement cross-functional process improvements
Be detail-oriented and well organized
Have proven ability to track issues and follow through on resolution
Have ability to read, analyze, interpret and use complex business documents, contracts, regulations, policies and procedures
Have strong verbal and written communication and interpersonal skills
Communication and interpersonal skills must include demonstrated ability to communicate effectively and tactfully to internal and external contacts and physicians to present and obtain sensitive information
Must have the ability to exercise sound business judgment within general company policies
Must possess highly effective time management and organizational skills to independently manage team to achieve multiple objectives according to high quality standards
Must be able to work effectively within a team environment
Must contribute to organizations growth and profitability by providing operational expertise to existing and potential physician practices
Serve in a leadership role, providing subject matter expertise, guidance and direction to practice management consultants
Requires Bachelor's Degree in Business Administration field, Health Care, or equivalent experience
Requires five to seven (5-7) years previous experience in areas of physician practice operations
Previous supervisory experience required
Must have strong communication, organizational, and analytical skills
Must have familiarity with use of various software packages, such as MS Office, etc
Preferred
Graduate Degree preferred
Benefits
Medical, dental, and vision coverage
Paid time off
Tuition support
Matched retirement plans for team members working 32+ hours per pay period
Company
Mercy
Mercy is a U.S. health system that provides heart, children’s, and orthopedic care services.
Funding
Current Stage
Late StageTotal Funding
$2.2MKey Investors
Patient-Centered Outcomes Research InstituteFCC
2025-04-08Grant
2022-01-14Grant· $2.2M
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