Follett Higher Education ยท 1 day ago
Market Leader - General Merchandise
Boca Raton, FL
Full-time
Onsite
Mid Level
$62K/yr - $70K/yr
3+ years expFollett Higher Education is a leading educational service provider and omnichannel retailer that provides students, faculty and staff with essential resources. As a Market Leader of General Merchandise, you will drive sales, manage departments, and foster campus relationships while ensuring excellence in retail operations.
EducationLanguage LearningTraining
Responsibilities
Driving Sales/Results: Consistently deliver exceptional results through business insight, general merchandise, and operational expertise within a specific geographic market, including:
Analyze merchandising reports to drive business results and develop appropriate strategies to capitalize on business strengths and impact deficiencies in collaboration with the market leader, campus partners, store team(s), and One Team Center leaders
Deliver impactful visual presentations and optimal merchandise execution standards, utilize monthly promotional plans and new product launch directives, and tailor to-store assortment using benchmarks and sales results
Facilitate effective workload planning process to accomplish tasks and plan appropriate time to direct and organize merchandise receipt placement, replenishment, and sales promotion set-up/signage; plan, execute and lead floor/fixture moves, merchandise placement, and presentation while ensuring compliance is maintained to support merchandise protection standards
Maintain appropriate inventory control in alignment with store operational procedures: Including managing inventory levels, markdowns, special orders, and proper shipping/receiving for all general merchandise
Campus Relationships: Establish and foster strong relationships with the campus communities, campus administration, athletics departments, faculty, and staff, including:
Actively pursue opportunities for additional participation on campus and across the community, including creating and participating in key events and developing and initiating more grassroots, local events
Talent Management: Champion full cycle talent management for all stores, including:
Drive the communication, development, and training of team members supporting visual merchandising standards related to merchandise placement, execution, and style, including visual elements
Actively seek and share best practice photos and actions with peers and team and provide direct feedback to team members
Communicate and collaborate to support receipt flow, placement, and stockroom management. Train the store team to utilize reporting tools to drive sales
Team member development through continuous performance feedback and effective, periodic performance evaluations
Customer Service: Is passionate about Customer Service and leads teams to provide a fun, best-in-class experience for all customers, including:
Participate in regularly scheduled product planning meetings with One Team Center
Create and maintain an engaging customer service culture, focused on solutions-based selling and fostering an exceptional shopping experience in-store and online
Work in collaboration with university licensees and one team center partners to ensure university licensing brand standards
Other duties as assigned to support general store operations
Qualification
Required
Bachelor's Degree or equivalent
3-5 years of Visual Merchandise experience in a retail setting
Results and Sales Driven
Experience with full-cycle talent management
Passionate about Customer Service
Foster strong relationships with campus relations
General Computer Skills
Company
Follett Higher Education
Follett Higher Education is a leading educational service provider and omnichannel retailer providing students, faculty and staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the academic journey.
5001-10000 employees
H1B Sponsorship
Follett Higher Education has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Kevin Renshaw
Vice President Business Development & Strategic Partnerships
Mike McEneany
Vice President of Business Development & Strategic Partnerships
Recent News
Company data provided by crunchbase