RRC - Customer Service Rep I jobs in United States
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Capps Plumbing and Sewer, Inc. · 1 day ago

RRC - Customer Service Rep I

The Railroad Commission of Texas is a state agency with primary regulatory jurisdiction over the oil and natural gas industry. They are seeking a Customer Service / Oil and Gas Records Custodian to perform various duties related to processing and managing records associated with the RRC, including imaging projects and assisting the public with inquiries.

CommercialCustomer ServiceProperty ManagementResidential
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Responsibilities

Preserves historical information by preparing documents for imaging
Performs key entry work using an internet-based application
Conducts quality assurance work on imaged documents
Assist Commission staff and the general public with inquiries received in person, by phone, mail, and/or via the internet pertaining to information contained in the RRC digital data system, microfilm, and microfiche
Assist the public at the agency receptionist desk as needed
Assist the public at the Research counter as needed
Performs additional tasks, as assigned, to maintain workflow

Qualification

Microsoft OfficeQuality assuranceDocument imagingOffice proceduresCommunication skills

Required

High School diploma or GED
Knowledge of professional office and administrative practices and procedures

Preferred

General knowledge of Oil and Gas Division functions
Detailed familiarity with the required forms and filing procedures
Experience in the operation of various types of micrographics equipment
Past participation in complex document imaging projects
Experience conducting quality assurance tasks
Experience in filing, sorting, alphabetizing, organizing, and distributing documents and retrieving files

Benefits

Generous paid time off including vacation, sick time, and at least 12 paid holidays per year
Telework options for eligible positions
Flexible work schedules
Retirement pension with a 150% agency match – you can watch this YouTube video that describes this amazing benefit
401(k), 457(b) and Roth
Health premiums 100% paid for full-time employees
Tuition Reimbursement
Wellness and Exercise Leave
Career development programs/opportunities for advancement

Company

Capps Plumbing and Sewer, Inc.

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Capps Plumbing and Sewer is a family-owned and operated plumbing business serving Chicago's north and northwest suburbs for 30 years.

Funding

Current Stage
Early Stage

Leadership Team

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Joe Capps
Owner and Co-Founder
Company data provided by crunchbase