Leidos · 1 day ago
Network and Systems Operations Manager
Chantilly, VA
Full-time
Onsite
Senior Level, Lead/Staff
$131K/yr - $237K/yr
10+ years expLeidos is an industry and technology leader serving government and commercial customers. They are seeking a Network and Systems Operations Manager to lead the operations team and support the customer mission, managing a Tier 2 and Tier 3 team while collaborating with the development team.
ComputerGovernmentInformation ServicesInformation TechnologyNational SecuritySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Develop a relationship with a high-profile customer, and use your expertise to lead the development of NGA’s ICAM roadmap
Maintain our hybrid ICAM solution and infrastructure, across multiple security domains
Be the primary point of contact for the program, managing communication, troubleshooting, root-cause analysis, and operational status
Manage all operations-related processes for the sustainment of the operational baseline including engineering, integration, and operations
Spearhead Risk Management framework Phase 6 related to continuous monitoring
Manage 24x7x365 support and a Tier 3 team - available on-demand for critical and high operations incidents
Support Service Level Agreement of 99.9% (three-nine) availability
Brief technical status to internal and external customers, as well as program and company leadership
Provide technical execution oversight to operations during incidents
Facilitate collaboration across operations teams and the development organization
Collaborate with stakeholders for enterprise projects and activities
Lead ops metrics collection and dissemination
Qualification
Required
Active Top Secret/SCI with Polygraph
Bachelor's degree or equivalent with 12+ years of experience, or Master's degree with 10+ years of experience in Information Technology operations and support
Minimum 3 years' experience maintaining cloud services to include at a minimum AWS
3+ years of experience providing oversight to the completion of operational environment maintenance
5+ years of experience leading an operations team and 3+ years managing server maintenance and support
3+ years experience managing Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority
Familiarity briefing operational metrics or incident status to leadership and customer stakeholders
Experience with engagement on technical TEMs and oversight of implementation of key enterprise milestones and delivery
Local to DMV (DC/Maryland/Virginia) with need to be physically present at the team's work location in Chantilly
All candidates must be US CITIZENS to be considered for the position
Preferred
Familiarity with Oracle IdAM products
Information Technology Infrastructure Library (ITIL) certification desired
Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering
Benefits
Health and Wellness programs
Income Protection
Paid Leave
Retirement
Company
Leidos
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-02-20Post Ipo Debt
2013-09-17IPO
Leadership Team
James Carlini
Chief Technology Officer
Amy Smith
Senior Vice President, Government Affairs
Recent News
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2025-12-16
2025-12-16
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