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PIMCO · 1 day ago

Supervisor, Administrative Services (New York, NY)

New York, NY

Full-time

Onsite

Senior Level, Lead/Staff

$135K/yr - $135K/yr

10+ years exp

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We are seeking a Supervisor to join our Administrative Services team, responsible for the day-to-day supervision of assigned administrative assistants and ensuring efficient support across the team.

BankingCrowdfundingFinancial ServicesVenture Capital

H1B Sponsor Likely

Responsibilities

Develop and maintain strong relationships with direct reports and managers supported by your team, including department heads

Build a high-performance, collaborative, and learning-focused culture

Set goals and actively manage performance to align with evolving business needs; provide regular coaching and feedback

Align tasks and initiatives with the department’s strategic priorities; monitor workloads and reallocate resources as needed

Recruit, onboard, and manage staffing for the administrative function; participate in compensation and promotion processes as applicable

Proactively engage with staff to discuss assignments, address concerns, and identify needs

Regularly meet with managers/stakeholders to gather performance feedback and understand business needs; share feedback to develop and coach the team

Collaborate with management and leadership teams to discuss, recommend, and implement best practices or new approaches

Plan and coordinate team-building events

Oversee timekeeping and leave management (e.g., Workday) and expense reconciliation (e.g., Concur); ensure accuracy and compliance

Acquire and maintain knowledge of the systems used by the administrative team (e.g. CRM, Readsoft, Concur) and broader enterprise platforms; promote system adoption and best practices

Facilitate regular staff meetings

Provide staffing updates to investment professionals, officers, and assistants regarding new hires and changing assignments

Confirm and/or set department coverage plans and adjust as needed based on business needs

Collaborate with senior management to review and assess headcount forecasts

Manage new hire orientation and training schedules

Understand and develop policies and procedures while acting as a key resource for special requests from the business

Provide occasional hands-on administrative support to coach and develop administrative staff (e.g., scheduling, travel booking) and to cover peak workloads or staffing gaps, while maintaining supervisory responsibilities

Contribute towards expanding technology, digital and analytics capabilities of the administrative team to drive operational transformation, risk management, and productivity gains

Qualification

Administrative operations expertisePeople management experiencePerformance managementMicrosoft Office SuitePolicy developmentCommunication skillsOrganizational skillsProblem-solving ability

Required

A minimum of five years of tenure at PIMCO and three years of experience in an administrative team lead capacity are required

Prior people management experience of at least three years will be considered in lieu of the team lead requirement

A minimum of 10 years of experience in an administrative or executive assistant function, including at least 3-5 years of experience in an administrative supervisory role

Subject matter expertise in administrative core responsibilities (travel, expenses, calendar management, information/time management); a track record demonstrating the standard of excellence we expect from the team

Ability to develop and maintain effective, trusted relationships with administrative assistants, managers/stakeholders, and leadership to foster collaboration and open communication

Experience proactively setting clear goals, delivering ongoing feedback, and driving performance improvements aligned with business needs

Established track record in developing, communicating, and enforcing policies and procedures; has served as a reliable policy resource

Demonstrated capability to identify growth opportunities, support learning and development, and encourage career progression for staff

History of guiding teams through change, prioritization shifts, and evolving business needs with a positive, proactive approach

Ability to anticipate problems and drive proactive problem-solving

Proven track record of embodying PIMCO's values of Collaboration, Openness, Responsibility and Excellence

Self-motivated with the ability to work independently while managing multiple priorities effectively

Exceptional organizational skills with strong attention to detail

Excellent written and verbal communication skills

Proficient in Microsoft Office Suite

Preferred

A two–year college degree is preferred but not required

Company

PIMCO

Glassdoor3.7

PIMCO, a global investment solutions provider that manages investments for public and private pension and retirement plans and other assets.

Founded in 1971

Newport Beach, California, USA

1001-5000 employees

http://www.pimco.com

H1B Sponsorship

PIMCO has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (109)

2024 (101)

2023 (120)

2022 (149)

2021 (90)

2020 (69)