GTM Payroll & HR ยท 2 months ago
Payroll Tax Support Specialist
9 Executive Park Dr, Clifton Park, NY 12065, US
Full-time
Onsite
Entry Level
$18.50/hr - $25/hr
1+ years expGTM Payroll & HR is seeking a dedicated Payroll Tax Support Specialist to provide top-tier tax services to private household and local business clients. The role involves delivering exceptional client service, managing client relationships, and resolving tax inquiries efficiently.
Bookkeeping and PayrollHuman Resources
Responsibilities
Deliver exceptional service by actively listening and resolving client inquiries promptly
Stay updated on evolving payroll tax and HR laws, participating in ongoing training programs to ensure expertise
Uphold high client satisfaction levels, ensuring a positive experience throughout interactions
Address and resolve tax notices from IRS and State agencies efficiently and accurately
Work closely with internal teams to ensure seamless service delivery and process improvements
Qualification
Required
1-3 years in customer service
Associate's degree in business or related field
Strong problem-solving abilities
Excellent communication and interpersonal skills
Ability to quickly adapt to new technology and systems
Benefits
Medical/Dental/Vision
401k
Group Term Life Insurance
Backup Dependent Care
Generous PTO
Birthdays off
Company
GTM Payroll & HR
GTM's success and client satisfaction are based on our industry-leading expertise and an extraordinary level of personal attention for each and every client.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Guy Maddalone
Founder / CEO
Company data provided by crunchbase