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Credit Union of Texas · 2 days ago

Teller Floater - Part Time

Richardson, TX

Full-time, Part-time

Onsite

New Grad, Entry Level

0+ years exp

Credit Union of Texas is dedicated to delivering an unexpected experience to its members. They are currently seeking a Teller Floater responsible for accurately processing teller transactions and identifying member financial needs to recommend appropriate credit union products and services.

BankingConsultingFinancial Services

Responsibilities

Demonstrate enthusiastic support of Credit Union of Texas’s vision, core values, employee creed, and long term objectives. A key component of this is to “deliver an unexpected experience” by consistently providing outstanding service to internal and external members with every interaction

Process share account and checking account deposits and withdrawals, loan/lease payments, and credit card payments

Negotiate check cashing transactions, process negotiable instruments (cashier’s checks, money orders), and process credit card cash advances

Identify member financial need(s) and recommend an appropriate/progressive credit union product/service solution

Responsible to meet or exceed sales and service goals established by leadership

Exercise due diligence by placing appropriate holds on checks deposited in accordance with Regulation CC and CUTX Funds Availability Policy

Performs job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures. This includes compliance with Bank Secrecy Act/Anti-Money Laundering, Office of Foreign Assets Control and USA Patriot Act as they apply to the duties of the position

Protect member information and other sensitive information by maintaining confidentiality while adhering to the credit union’s privacy policy

Accept responsibility for store security by securing keys, combinations, documents, records, and negotiable items. Comply with robbery and hold-up procedures

Qualification

Customer serviceCash handlingBasic math skillsCompliance knowledgeCommunication skills

Required

Must be 18 years of age or older with a high school diploma or equivalency

Minimum 6 months or more of similar or related experience

Demonstrate enthusiastic support of Credit Union of Texas's vision, core values, employee creed, and long term objectives

Process share account and checking account deposits and withdrawals, loan/lease payments, and credit card payments

Negotiate check cashing transactions, process negotiable instruments (cashier's checks, money orders), and process credit card cash advances

Identify member financial need(s) and recommend an appropriate/progressive credit union product/service solution

Responsible to meet or exceed sales and service goals established by leadership

Exercise due diligence by placing appropriate holds on checks deposited in accordance with Regulation CC and CUTX Funds Availability Policy

Performs job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures

Compliance with Bank Secrecy Act/Anti-Money Laundering, Office of Foreign Assets Control and USA Patriot Act as they apply to the duties of the position

Protect member information and other sensitive information by maintaining confidentiality while adhering to the credit union's privacy policy

Accept responsibility for store security by securing keys, combinations, documents, records, and negotiable items

Comply with robbery and hold-up procedures

Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together

Grasping: Using fingers and palm on an object

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly

Repetitive Motions: Movements frequently and regularly required using the wrists, hands, and/or fingers

Average Hearing: Able to hear average or normal conversations and receive ordinary information

Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery

Sedentary Work: Sitting part of the time. Exerts up to 20 lbs. of force occasionally

Reasoning Ability: The ability to use common sense or logic

Detailed: Ability to apply common sense understanding to carry out detailed instructions and to deal with problems involving many variables

Mathematical Ability: Basic ability to perform basic math skills including adding, subtracting, multiplying, and dividing two digit numbers

Language Ability: The level of ability required to communicate and understand written and oral language

Typical: Ability to use passive vocabulary of 5,000-6,000 words; read at a moderate rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation

Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs

Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary

Ability to read, analyze and interpret general business periodicals, professional journals, correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, guests, vendors and the general public