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The Cigna Group · 1 day ago

Sr. Director, Client Services - EPIC - Evernorth - Remote

United States

Full-time

Remote

Senior Level, Lead/Staff

$156K/yr - $260K/yr

8+ years exp

The Cigna Group is dedicated to improving health and vitality, and they are seeking a Sr. Director of Client Services to lead strategic EPIC conversion projects for health systems. This role focuses on enhancing infusion care delivery at home, optimizing workflows, and fostering partnerships to improve patient experiences.

CommercialHealth CareHospitalInsuranceMedical

Responsibilities

Lead EPIC EMR conversion projects for health systems, focusing on infusion services

Serve as the primary consultant and trusted advisor to health system leadership

Design and implement best practices that optimize infusion workflows and project success

Develop and maintain project plans, timelines, and deliverables to ensure on-time execution

Facilitate collaboration across technical, clinical, and operational teams to achieve strategic goals

Identify risks and implement mitigation strategies to keep projects on track

Communicate progress, milestones, and outcomes to stakeholders with clarity and confidence

Travel up to 50% monthly to support client engagements and project delivery

Qualification

EPIC EMR implementationsHealthcare industry experienceProject management toolsEPIC certification(s)Consulting experienceCommunication skillsOrganizational skillsProblem-solving skills