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NEOGOV · 1 day ago

Senior Digital Transformation Analyst - Promotional

Santa Rosa, CA

Full-time

Onsite

Mid, Senior Level

$122K/yr - $148K/yr

4+ years exp

NEOGOV is a company that operates within the County of Sonoma's Information Systems Department, and they are seeking a Senior Digital Transformation Analyst to enhance business processes through digital technologies. The role involves automating workflows, implementing digital projects, and collaborating with various stakeholders to improve operational efficiencies.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Implementing electronic signatures, working with records retention schedules, and electronic management systems

Leading the inception and implementation of digital projects

Collaborating directly with customers to understand and document business requirements, evaluating available solutions to meet those needs, and preparing accurate effort and cost estimates

Providing administrative support to the County Records Center and Mailroom by assisting customers with questions and participating in budget discussions

Coordinating testing and delivery into production

Collaborating with other business analysts, programmers, the network team, vendors, and end users, including senior management

Qualification

Digital transformation technologiesBusiness process analysisProject managementRecords retention practicesDocument management systemsCustomer serviceAnalytical skillsCommunication skillsProblem-solving skillsTime management

Required

Typically, four (4) years of full-time or its equivalent experience analyzing business processes and information systems and managing complex business projects, which must have included three (3) years of design and project management responsibility for small and medium business applications

Any combination of education, training and experience, which provides an opportunity to acquire the knowledge and abilities listed. Typically, possession of a baccalaureate degree from an accredited college or university in computer science, information processing, business administration, public administration, or a closely related field

Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position

Preferred

High proficiency and understanding of digitization and digital capture software and equipment

Knowledge of records retention practices

Experience with scanning processes around digital capture and post-processing

The ability to perform quality assurance testing of new application workflows and configuration changes

Knowledge of SimpliGov, Adobe Sign, OnBase, or similar document management systems

The ability to lead project teams and meetings, and act as a liaison between customers and technical staff

Robust analytical, planning, time management, and problem-solving skills

The ability to keep up with current trends in the digital industry

Strong customer service and communication skills

A Senior Business Analyst certification is desirable

Benefits

Paid Time Off: Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.

Health Plan: Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generous County contribution to the premium (the contribution amount varies by bargaining unit).

Retirement: Fully integrated with Social Security.

IRS 457 Plan: Pre-tax employee contribution up to the IRS annual maximum.

Retiree Medical: County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.

Student Loan Debt Relief: County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education.

Plus, excellent dental, vision, disability, life insurance, professional development, and more.