Technical Support Specialist jobs in United States
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Source One Technical Solutions ยท 1 day ago

Technical Support Specialist

positionFoster City, CA
timeContract
remoteOnsite
seniorityEntry, Mid Level
money$29/hr - $29/hr
date2+ years exp

Source One Technical Solutions is a consulting services company seeking TeleOperations Operators for an autonomous vehicle client. The role involves overseeing a fleet of autonomous vehicles, providing remote guidance, and contributing to system improvements.

ConsultingPharmaceuticalRetailStaffing Agency
Hiring Manager
Rob Uhrig
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Responsibilities

Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation
Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines
Assist in gathering performance metrics and reporting observations to improve system functionality
Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface
Follow company protocols and regulatory requirements to maintain high operational standards

Qualification

Technical support experienceOperations experienceQA testing principlesWindows operating systemLinux operating systemData analysisDriving historyVideo game controls familiarityCommunication skillsCalm under pressure

Required

2+ years of experience in operations, technical support, software testing, or a similar field
Comfortable working with Windows and Linux operating systems; basic understanding of QA testing principles
Excellent written and verbal communication skills
Excellent driving history and no criminal history

Preferred

Experience with QA testing or working in the autonomous vehicle industry
Bachelor's degree in STEM, analytics, or related field
Basic understanding of data analysis to help build out and analyze metrics
Strong familiarity with video game-style controls or simulation software

Benefits

Pre-tax commuter benefits
Employer subsidized health care benefits
Flexible Spending Account for healthcare-related costs
Short and long-term disability coverage and life insurance
401k package

Company

Source One Technical Solutions

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Source One Technological Solutions is a specialist consultancy provider in the fields of information technology, research and engineering.
dateFounded in 1998
location
Beachburg, Ontario, CAN
people-size201-500 employees
web-link
https://source1tek.com/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase