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UBank · 1 day ago

Loan Operations Admin – Imaging Specialist

Lufkin , TEXAS

Full-time

Onsite

New Grad, Entry Level

UBank is a financial institution seeking a Loan Operations Admin – Imaging Specialist to support their loan processing team. The role involves clerical duties such as document organization, scanning, and customer service to ensure efficient workflow for loan operations.

BankingDebit CardsFinancial Services

Responsibilities

Work closely with loan officers, loan administrators, managers, and other bank staff to promote open and effective communication and to ensure quality service delivery to customers

Scan all loan/financial related documents on both new/renewed loans and follow-up documents

Prepare folders and maintain filing of all retained loan related documents

Review and process incoming loan-related mail

Process paid off loan files

Process weekly and monthly invoices

Operate office machines, such as photocopiers and scanners, voice mail systems, and personal computers

Other duties as assigned by supervisor

Qualification

Microsoft Office SuiteLoan processing experienceAttention to detailProblem-solving skillsTechnical skillsCommunication skillsOrganizational skillsTeamwork

Required

Prior experience with a community bank and loan experience preferred

Above average computer skills required: Microsoft Office Suite and various banking applications

Excellent communication skills

Excellent organizational skills, attention to detail, and the ability to complete assignments in a timely manner

Strong verbal, written, and interpersonal skills, as well as analytic and problem-solving skills

Problem recognition and resolution skills

Ability to work autonomously and within a team

Motivated self-starter and an active learner

Ability to think strategically with a strong attention to detail, standards, and consistency

Ability to troubleshoot and resolve general customer issues

Ability to adhere to bank policies and procedures

Ability to work additional and/or flexible hours and shifts, as needed

Ability to apply common sense understanding to issues involving multiple variables

High School Diploma or equivalent

Reading & Writing Comprehension - Understanding written sentences and paragraphs in work related documents. Communicating effectively in writing as appropriate for the needs of the audience