Ampcus Inc · 2 weeks ago
Enterprise Technology Systems Analyst – Network Support.
Merrifield, VA
Full-time
Onsite
Mid LevelAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are seeking a highly motivated Enterprise Technology Systems Analyst to provide Network technical support for a global Cisco switch replacement project across 200 branches. The role involves configuration, troubleshooting, and coordination of network resources and vendors during migrations.
Data ManagementInformation Technology
Responsibilities
Performs Cisco switch configurations, upgrades, patches, troubleshooting
Utilize multiple monitoring applications to ensure optimal system performance
Respond to alerts and alarms, identifies and corrects problems before or after network migrations
Create and work on tickets in a service management application and monitor ticket queues
Create, manage, and coordinate end to end change tickets for all migrations
Troubleshoot and escalate incidents and problems
Interface with other ETS areas and/or vendors to resolve enterprise system outages or periods of reduced performance, in accordance with established criteria
Contact global vendors or contractors (telephone carriers, equipment/service providers) and work with them in combined troubleshooting efforts to restore/provide service
Work with others to update and document technical procedures
Maintain, configure, and perform preventive maintenance to various network equipment
Maintain and configure network circuits at remote sites to include turnup, turndown, and troubleshooting
Perform other related duties as assigned
May be assigned to other tasks based on need
Qualification
Required
Knowledge and experience of Cisco networking include routers and switches including creating and managing VLAN's
Knowledge of LAN/WAN topologies, protocols, and standards to include but not limited to: EIGRP, Metro Ethernet, TCP/IP, SDLC, RS232, BGP
Ability to troubleshoot network connectivity issues as well as troubleshooting via remote support personnel
Previous work experience performing similar migrations of networking equipment across hundreds of geographically dispersed sites
Highly organized and detail oriented and able to manage multiple project tasks and migrations per shift/day
In-depth experience and technical training in WAN/LAN communications including demonstrated experience installing, configuring, troubleshooting and maintaining Cisco routers and switches
Experience with installation and deinstallation of branch office networking circuits, setting up VLAN, WAP, and managing an internal and external ticket queue with vendors
Experience in administrative or technical positions demonstrates the ability to interpret and follow, policies, procedures, and instructions
Experience that demonstrates dependability, productivity, and accuracy
Demonstrated analytical and problem-solving skills
Effective verbal and written communication skills
Knowledge of Service Management Tools and the ability to open, resolve, and document incident tickets and create and manage end-to-end change tickets for branch migrations
Ability to work independently and as part of a team
Ability to work under pressure (urgent problems, deadlines, changing priorities)
Preferred
Bachelor's degree in information technology or the equivalent combination of training, education, and experience
CCNA or CCNP certifications
Experience in presenting technical solutions and/or recommendations
Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
Knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems
Advanced skill in diagnosing and troubleshooting issues
Advanced research, analytical, and problem-solving skills
Knowledge of Client's operations
Company
Ampcus Inc
Ampcus is a global IT and business staffing and consulting firm specializing in digital solutions and human capital management.
Founded in 2004
1001-5000 employees
H1B Sponsorship
Ampcus Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (13)
2023 (7)
2022 (16)
2021 (13)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
Raj Narayan
Sr. Vice President, Strategic Sales
Recent News
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Seattle TechFlash
2025-07-15
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