First Reliance Bank · 1 day ago
Sr. Teller - Charleston
800 S Shelmore Blvd, Mount Pleasant, SC 29464, USA
Full-time
Onsite
Mid, Senior Level
1+ years expFirst Reliance Bank is seeking a qualified Sr. Teller to join their Downtown Greenville, SC Office. The ideal candidate will manage daily transactions, ensure service standards, and maintain customer satisfaction while reinforcing the bank's reputation in the community.
BankingFinancial ServicesMortgage
Responsibilities
Daily transaction management of all tellers at counter and drive through window
Responsible for scheduling to ensure service standards are met
Ensures flexible and proactive planning is done to accommodate use of part time for vacancies, training, vacations and sick leaves
Expert level understanding of all FRB products and services
Takes ownership for customer problems/situations and ensures that they are resolved, and that customer is satisfied
Understands issues/situations by separating emotion from fact and elevating the issue to their supervisor if needed
Actively participates in branch events
Proactively spots opportunities to cross sell services and or make referrals to meet customer needs
Provides training as needed of Teller team
Identifies performance gaps and provides feedback to the Branch Manager for coaching routines with teller
Accurately prepares branch balancing report
Ensures all associates are fully aware of and understands procedures during and after a robbery
Manages vault and maintains proper cash levels
Demonstrates proper handling of all teller transactions
Understands and applies policies and procedures for safe deposit box, night depository, and vault transactions
Demonstrates proper application of compliance regulations
Responsible for ensuring all tellers are familiar with proper branch opening and closing procedures
Understands and demonstrates proper use of transactions for closing accounts, Reg CC holds, stop payments, and bonds
Adheres to all internal and regulatory guidelines
Uses proper online tools for making and tracking referrals
Ensures accurate completion of night deposit and courier bags
Qualification
Required
High School Diploma or Equivalent
1 or more years' experience as a Teller
Strong customer service skills
Ability and desire to interact and contribute to a team environment
Solid computer knowledge
Strong attention to detail
Problem solving and error resolutions skills
Benefits
401(k)
401(k) matching
Dental insurance
Vision insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Company
First Reliance Bank
First Reliance Bank provides consumer and commercial banking services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$5.5M2020-06-02Debt Financing· $5.5M
Leadership Team
Michael Edens
Senior Vice President
Recent News
2026-01-05
SC Biz News
2025-12-03
SC Biz News
2025-12-03
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