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Health Connect America · 1 week ago

Clinical Program Coordinator

US-AL-Decatur

Full-time

Onsite

Mid, Senior Level

Health Connect America is dedicated to providing compassionate, client-centered mental and behavioral health services. The Clinical Program Coordinator supports clinical, operational, and administrative functions to ensure high-quality care delivery, while also serving as a resource for mentorship and best practices within the team.

Health Care

Responsibilities

May provide direct care services to assigned clients and must document services in accordance with HCA standards and all applicable state and payer requirements

Serve as a role model of best practices, consistently demonstrating professional standards and adherence to all required timeframes, documentation expectations, and operational procedures

Participate in treatment team meetings to support comprehensive care coordination

Complete and submit all required documentation accurately and within required timeframes

Review ongoing treatment-related documentation for completeness and clinical appropriateness

Model adherence to clinical and administrative procedures and promote a culture of accountability and excellence

Communicate effectively with referral sources, clients, families, and internal team members

Assist in coordinating and overseeing day-to-day operations which may include:

1. Marketing and business development

2. Respond to questions, disseminate or explain information, and address complaints from clients, employees, and other stakeholders

3. Client admissions and service authorizations

4. Billing and payroll coordination

5. Customer and referral source relations

6. Staff scheduling and coordination of training

7. Chart audits and documentation compliance

8. Assist in recruitment, hiring, onboarding, training, and orientation of staff

9. Support preparation of meeting agendas and facilitate staff meetings as needed

10. Assist in the development and implementation of the region’s annual strategic plan

11. Support preparation of the region’s annual budget and assist with review and analysis of monthly financial statements

12. Contribute to marketing efforts and strategic development of the region in alignment with budget and growth goals

13. Coordinate and assist with activities and audits to ensure compliance with all applicable regulations, payer requirements, and accreditation standards

14. Supporting staff pursuing professional licensure by providing ongoing licensure supervision

1. As a licensed clinician working for Health Connect America your NPI number will be used to bill for services performed by those being supervised by you

2. As a licensed clinician you will be responsible for ensuring that your credentials remain current, you comply with all training requirements, and you are adequately supervising your staff

Provide ongoing mentorship and support to team members, serving as a model of professionalism and efficiency

Ensure own practice and support of team activities consistently meet quality benchmarks, timelines, and organizational policies