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Blue Federal Credit Union · 1 day ago

Part-Time Teller

Salida, CO 81201, USA

Full-time, Part-time

Onsite

Entry Level

$18.74/hr - $21.09/hr

1+ years exp

Blue Federal Credit Union is seeking a Part-Time Teller to provide exceptional service to its members. The role involves processing financial transactions, maintaining member accounts, and assisting with branch operations to ensure a smooth banking experience.

BankingFinancial ServicesInsurance

Growth Opportunities

Responsibilities

Greet and acknowledge members to the credit union in a courteous, professional and timely manner. Promptly, accurately and efficiently process member financial transactions including but not limited to: deposits, withdrawals, check cashing, cash advances, loan payments, transfers, wire transfers, official checks, money orders, other negotiable instruments and necessary general ledger postings according to policies, procedures, and standards. Accurately complete Currency Transaction Reports (CTR’s) and Suspicious Activity Reports (SAR’s) when needed. Ensure proper identification is presented for appropriate transactions. Maintain a high degree of member confidentiality

Performs account maintenance to include but not limited to address changes, phone numbers, travel advisories, diary memos, and email address. Responds to member inquiries and requests of account information such as loan payoffs, balances, check orders, maturity dates, payment history, late fees, rates, etc. according to policies, procedures, and standards. Ensure proper identification is presented for appropriate inquires and requests

Assists with branch teller duties to include but not limited to ATM and night drop transactions, verifying cash/coin shipments, balancing cash machine and vaults, and performing opening and closing procedures adhering to security procedures and internal controls. Scans/emails any necessary documents to appropriate departments

Maintains, balances and verifies cash drawer denominations and totals throughout shift and at end of shift. Researches and tries to resolve discrepancies. Reports any discrepancy to the manager or appointed staff member on duty. Completes required teller reports and end of shift work

Completes all required quarterly/annual product knowledge exams and mandatory trainings. Participates in all Wednesday trainings/meetings and sales & service development activities

Provides assistance to the Branch Manager and Assistant Manager on an as needed basis filling in at the branch where needed or at other branches for peak coverage, shortages, or vacations

Listens and responds to members' situations or complaints utilizing credit union service skills; offers solutions and if unable to resolve guides members to the appropriate staff or management for assistance

Maintains a thorough knowledge of the features and benefits of all Credit Union products and services in order to deepen member relationships. Identifies and recommends products/services best suited for potential and existing members and refers to appropriate staff

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

Qualification

Customer serviceCash handlingMicrosoft OfficeProblem-solvingMath skillsCommunication skillsOrganizational skills

Required

A minimum of one year up to three years of similar or related experience, including preparatory experience

A high school degree or equivalent

Courtesy and tact are essential elements of the job

Strong organizational, analytical and problem-solving skills

PC proficient, including Microsoft Office (Word, Excel, Outlook) and the Internet

Excellent communication skills

Good math Skills

Must possess a service orientation and be willing to sell products and services

Ability to function in a financial institution branch environment and operate business equipment including adding machine, copy/fax machine, telephone, computer, coin machine and cash counter

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team

Must be able to read and carry out various written instructions and follow oral instructions

Must be able to speak clearly and deliver information in a logical and understandable sequence

Must be able to use basic math skills and spell accurately up to a high school graduate level

Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public

Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace

Must be able to effectively handle multiple, simultaneous, and changing priorities

Must be capable of exercising highest level of discretion on both internal and external confidential matters