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Shift Paradigm · 1 day ago

Director / Sr. Director, Technology Services - Adobe Ecosystem

United States

Full-time

Remote

Director/Executive

$140K/yr - $175K/yr

10+ years exp

Shift Paradigm is seeking a Director or Sr. Director Technology Services to lead digital transformations within the Adobe ecosystem. This role involves driving architecture strategy, managing enterprise digital transformation projects, and serving as a trusted advisor to clients on Adobe capabilities and data strategies.

AdvertisingDigital MarketingEmail MarketingMarket ResearchMarketing

No H1B

Responsibilities

Lead Adobe-centric, enterprise digital transformation projects as the SME accountable for solution architecture and data strategy, ensuring alignment with client objectives

Develop forward-looking integration frameworks that unify Adobe technologies (AEP, AEM, CDP, Marketo, AJO, CJA) and other tech integrations into cohesive, data-driven operating models

Drive architectural standards, patterns, and governance models that support scale, performance, and innovation

Serve as a trusted technical advisor to executive client stakeholders on emerging Adobe capabilities including AI/ML features, data strategies and integrations

Ensure that the 'vision' sold during pre-sales is technically feasible, scalable, and executed with architectural integrity

Manage and mentor architects and platform experts fostering a culture of technical excellence and keeping the team ahead of the curve on emerging Adobe capabilities

Champion Agile delivery methodologies to orchestrate cross-functional execution, ensuring complex technical solutions are deployed on schedule and within budget while maintaining architectural integrity

Collaborate with Sales, Partner Alliances, and Go-To-Market (GTM) teams during pre-sale activities. This includes acting as an Adobe SME in initial prospect conversations to assess client needs, pain points, and readiness, as well as scoping, shaping, and presenting technical solutions and proposals

Lead or support scoping sessions, translating high-level business goals into technical recommendations and level-of-effort (LOE) estimates

Develop and present solution roadmaps, architecture diagrams, and phased delivery approaches aligned to client maturity and growth goals

Represent Shift Paradigm in co-selling scenarios within our Adobe partnership, articulating solution value and differentiation

Provide thought leadership in RFP/RFI responses, ensuring technical feasibility, clarity, and alignment with best practices

Identify opportunities to leverage data science, generative AI, and automation frameworks to drive proactive insights and customer engagement

Embed AI/ML capabilities across client ecosystems to enhance personalization, predictive modeling, and marketing automation performance

Partner with internal innovation initiatives to prototype new solutions, accelerators, and reusable frameworks that differentiate Shift Paradigm’s offerings

Qualification

Adobe EcosystemSolution ArchitectureData StrategyAI/ML IntegrationAgile MethodologiesTechnical AdvisoryData ModelingAPI DesignMentoring TeamsCommunication Skills

Required

10+ years in marketing technology, solution architecture, or data engineering roles within digital agencies or enterprise environments

Extensive experience leading VP & C-Suite level technical discussions and recommendations

Exceptional communication skills with the proven ability to translate technical concepts (APIs, schemas, identity graphs) into clear business outcomes for executive audiences

Experience mentoring cross-functional teams, fostering technical excellence, and influencing strategic direction

Experience leading teams through Agile and/or waterfall development lifecycles, consistently delivering technical solutions that meet strict timeline and budget constraints

Proven experience designing and implementing at least three of the following tools within the Adobe ecosystem: AEP, CDP, AJO, CJA

Proven experience integrating tools such as Data Warehouses & CDPs, Marketing Automation Platforms, CRMs, and CMS / Web Platforms with the Adobe ecosystem

Deep understanding of data modeling, identity resolution, and customer 360 architecture

Experience integrating and operationalizing AI/ML capabilities within marketing and data platforms

Strong background in API design, data contracts, microservices, and cloud infrastructure (AWS, Azure, GCP)