FIS · 1 day ago
Deposit/Loan Operations Analyst Specialist
Little Rock, AR
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expFIS is a leading provider of technology solutions for the financial services industry, and they are seeking a Deposit/Loan Operations Analyst Specialist. The role involves reviewing and analyzing account maintenance correspondence, ensuring compliance with regulatory requirements, and performing quality control on loans while communicating effectively with clients and third parties.
BankingFinancial ServicesFinTechPayments
Responsibilities
Reviews, analyzes, and interprets correspondence related to account maintenance
Ensures loan applications comply with governmental regulations and requirements by reviewing complex legal documents and regulatory requirements (Loan Operations Analyst)
Performs quality control on new and existing loans using internal reports and loan documentation to verify data input is correct and documents accurate and in regulatory compliance. (Loan Operations Analyst)
Communicates professionally with clients and third parties through multiple channels (phone, email, workflow tools)
Researches and resolves internal and externally submitted account questions and problems
Performs high risk task processing including maintenance on accounts having regulatory or monetary implications, e.g., payment/research corrections, credit bureau dispute research, Reg Z disputes, loan payoff processing, fee processing, loan modifications. (Loan Operations Analyst)
Meets production standards for account servicing tasks~
Completes account maintenance
Processes loan payoff requests. Processes paid loans
Follows up on insurance information, and processes insurance on accounts
Processes payments and payment exceptions
Performs escrow analyses. Prepares and executes annual escrow analyses
Monitors daily reports and follows-up as required
Performs quality review of mortgage and consumer loans
Reconciles general ledger accounts
Researches credit bureau disputes. May make decisions on appropriate actions
Performs various deposits processing tasks (Deposit Operations Analyst)~
Processes account closure requests
Disburses funds to appropriate endpoint. Places requested holds and stops
Processes card-related requests (adjusting card limits, requesting new cards
Handles client’s correspondence (incoming, returned mail)
Generates correspondence for customers to service accounts
Processes returned items, researches encoding errors, conducts large-dollar signature verifications, reviews EARNS notifications
May handle retirement processing and disputes
Demonstrates a high level of proficiency with FIS and third-party applications based on either loan operations or deposit operations responsibilities (IBS, Profile, ALS, Horizon, Starview, Origenate, FLO, CLO, FIS Lockbox, FOS, Vision Content, FCM, SRM, SM, SharePoint, nGage, and third-party applications, e.g. Oscar, CoreLogic, Overby, Seawell, SalesForce, DealerTrack, CSC)
Maintains current internal procedure manuals and writes drafts for changes
Other related duties assigned as needed
Qualification
Required
Demonstrated knowledge of deposit and lending procedures and regulatory requirements
Eight or more years' demonstrated experience in a banking or financial services environment
Ability to review, analyze, and interpret correspondence related to account maintenance
Ensures loan applications comply with governmental regulations and requirements by reviewing complex legal documents and regulatory requirements
Performs quality control on new and existing loans using internal reports and loan documentation to verify data input is correct and documents accurate and in regulatory compliance
Communicates professionally with clients and third parties through multiple channels (phone, email, workflow tools)
Researches and resolves internal and externally submitted account questions and problems
Performs high risk task processing including maintenance on accounts having regulatory or monetary implications
Meets production standards for account servicing tasks
Completes account maintenance
Processes loan payoff requests and paid loans
Follows up on insurance information and processes insurance on accounts
Processes payments and payment exceptions
Performs escrow analyses and prepares annual escrow analyses
Monitors daily reports and follows-up as required
Performs quality review of mortgage and consumer loans
Reconciles general ledger accounts
Researches credit bureau disputes and may make decisions on appropriate actions
Performs various deposits processing tasks
Processes account closure requests
Disburses funds to appropriate endpoint and places requested holds and stops
Processes card-related requests
Handles client's correspondence (incoming, returned mail)
Generates correspondence for customers to service accounts
Processes returned items, researches encoding errors, conducts large-dollar signature verifications, reviews EARNS notifications
May handle retirement processing and disputes
Demonstrates a high level of proficiency with FIS and third-party applications based on either loan operations or deposit operations responsibilities
Maintains current internal procedure manuals and writes drafts for changes
Company
FIS
FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity
Leadership Team
Douglas McAllister
CEO | FIS Automotive Market Partner
Stephanie Ferris
CEO and President
Recent News
2026-01-08
Business Standard India
2026-01-08
2026-01-07
Company data provided by crunchbase