Shriners Children's · 1 week ago
Performance Improvement Specialist
Honolulu, HI
Full-time
Onsite
Mid Level
$26.40/hr - $39.60/hr
3+ years expShriners Children’s is an organization that respects, supports, and values each other. The Performance Specialist is responsible for assisting in collecting and reporting performance metrics, implementing development programs, and collaborating with managers and the Medical Staff to drive continuous improvement and ensure alignment with business goals.
Child CareHealth CareHealth DiagnosticsMedicalNon Profit
Responsibilities
Evaluate existing workflows, systems, and processes to pinpoint areas for improved efficiency and effectiveness. Gather and analyze performance metrics and key performance indicators (KPIs) to quantify problems, track progress and update dashboards
Work with cross-functional teams to develop practical solutions, which may include process redesign or the implementation of new technologies
Lead or participate in projects using methodologies such as Lean Six Sigma, or RCA (Root Cause Analysis) to achieve ongoing enhancements in patient safety
Create and deliver training materials, standard operating procedures (SOPs), and other documentation to support successful adoption of optimized processes
Prepare and assist in presenting reports on project performance, findings, and recommendations to leadership and other relevant committees
Qualification
Required
Experience in using Microsoft Office Suite of programs required
Must possess strong grammar and verbal and written communication skills to interact with staff, volunteers, patients, families and visitors
Ability to work independently and well with others
Must be organized and have attention to detail
Strong ability to handle multiple priorities and deadlines
Working knowledge of performance improvement tools and techniques preferred
Proficiency at mathematics to include calculating percentages with very minimal errors
Must be able to observe confidentiality at all times
Requires concentration in using computer, calculating statistics, retrieving data from reports and filing various types of reports accurately
Preferred
Associate or bachelor's degree in nursing, business, or relate field
Minimum three (3) years previous medical records experience preferred. Specific Epic experience preferred
Quality management data retrieval desirable. Minimum 45wpm typing
Minute taking experience preferred
Experience Proven experience in process improvement, or related roles
Methodologies Proficiency with process improvement methodologies like Lean, Six Sigma, RCA, PDCA
Analytical Skills Ability to collect, interpret, and analyze data to identify trends, root causes, and opportunities for improvement
Communication Excellent interpersonal and communication skills to collaborate with teams, influence stakeholders, and facilitate change
Technical Proficiency Familiarity with process mapping tools and potentially process automation or other technology solutions
Time Management Strong organizational and time management skills
Knowledge of medical terminology
Benefits
Medical coverage
403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6%
Paid time off
Life insurance
Short term and long-term disability
Flexible Spending Account (FSA) plans
Health Savings Account (HSA)
Tuition reimbursement
Home & auto insurance
Hospitalization insurance
Critical illness insurance
Pet insurance
Company
Shriners Children's
Shriners Children’s provides medical care to children and families.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
C
Craig Ono
Chief of Staff
John McFarland
Chief Information Officer
Recent News
Sports Business Journal
2025-12-22
Shriners Hospitals for Children – Canada
2025-11-28
2025-11-26
Company data provided by crunchbase