Vallen ยท 2 days ago
Service Tech Lead - IFR
Geismar, LA
Part-time
Onsite
Senior Level
5+ years expVallen is an industry leader in delivering flexible supply chain solutions. The Lead Service Technician will lead technicians in the inspections, testing, maintenance, and repairs to life safety equipment for established customers on a scheduled basis.
Wholesale
Responsibilities
Responsible for the quality of service provided to our customers, ensure that Vallen personnel are following Vallen standard operating procedures, and that assigned HTS technicians are being properly trained and utilized
May also have scheduling responsibilities
Leads small groups or on-site service centers within area of expertise
May be responsible for interacting with the customers to coordinate job activities
Providing customer service in the area of Inspecting, Testing, Maintenance and Repairs of Life Safety Equipment. Including, but not limited to: Fire Extinguishers, Fire Hose, Gas Detection Monitors, Respiratory Equipment, Fall Protection Equipment and Safety Shower / Eyewash Units
Responsible for ensuring all documentation associated with assigned tasks is filled out accurately, completely & turned in for proper invoicing
Ensures all required copies provided to the customer upon servicing equipment
Basic knowledge of regulatory standards pertaining to assigned duties, i.e., State, OSHA, and NFPA regulations, NFPA Guidelines and Vallen SOP's
Responsible for Parts & Equipment requests
Maintaining accurate inventories related to job and maintenance orders
Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders & distributing to sales associates for processing
May include the use of company provided assets such as but not limited to: Company Vehicle, Inventory, Safety Equipment, Laptop, BR Scanner, Test Equipment, Tools, Radio, Cell Phone, Fuel Card and/or Credit Card
Associates are required to maintain proper care of all assets as defined by Vallen policies
Qualification
Required
High School or GED
Minimum 4 Certifications (manufacturer /state) in a related field
Minimum 5+ years related experience
Mechanically inclined
Advance communication, initiative, and problem-solving skills
Specific -- RELEVENT experience
Experience in the Inspection, Testing, Maintenance and Repair of Life Safety Equipment
Advance industry segment knowledge
Maintain minimum productivity of 90% within 60 days
Demonstrated ability to successfully manage a Customer Acct or Project
Ability to repair and service equipment sold by Vallen
Current Motor Vehicle License with good driving record
Commercial Driver's License required if carrying loads of hazardous materials
Proficient with hand tools
Able to complete repairs and maintenance of equipment in a timely and accurate manner
Able to provide assistance, advice and training to Vallen associates and plant personnel
Assist warehouse personnel with order fulfillment if needed
Keep all certifications and licenses current and renewed by completing continuing education as required
Ability to read, write and comprehend English (operational, process and quality instructions)
Benefits
Medical, Dental, Vision
Paid time off (vacation, holidays, sick days)
401K with discretionary company match - (US positions only)
Employer-paid Basic Life for Employee, Spouse, and Dependents
Employer-paid Short-Term and Long-Term Disability
Health Care and Dependent Care Flexible Spending Accounts
Vitality Wellness Program
Employee Assistance Program
Employee Resource Groups for networking and team building
Tuition Reimbursement Program
Employee Referral Program
Safety Shoe and Safety Glasses reimbursement
Employee Discounts through BenefitHub
Advancement Opportunity
Company
Vallen
Vallen is the largest provider of integrated services and the "go-to" partner for large production companies that need real, transparent savings and optimization of the indirect supply chain.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase