Inside Sales Associate - Madison, WI jobs in United States
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Rheem Manufacturing · 23 hours ago

Inside Sales Associate - Madison, WI

Rheem Manufacturing is seeking an Inside Sales Representative to join their Madison, WI team. The role involves interacting with customers, providing accurate information, and generating customer orders while ensuring excellent customer service.

Heating Ventilation and Air Conditioning (HVAC)Industrial ManufacturingManufacturingOil and Gas

Responsibilities

Promptly answer incoming telephone calls, emails, and text messages from customers while providing excellent customer service and follow-up if needed
Assist customers in person with placing orders and/or answering questions
Provide information on products, availability, pricing, applications, and delivery in a prompt and accurate manner
Generate customer orders via phone and in person through recommending products based on their specific needs
Provide accurate information regarding item availability and timeline of ordering if required
Manage assigned house accounts with the goal of growth in sales
Assist warehouse with order pulling and processing based upon call volume
May perform special projects as assigned

Qualification

HVAC knowledgeCustomer communicationSales experienceProfessional representationListeningGoal drivenSelf-motivatedOrganizational skills

Required

3 years related industry experience and/or equivalent field work experience
Ability to communicate with customers over the telephone, email and/or in person
Good listener with the ability to assess customer need
Goal driven, action oriented, self-motivated
Able to deal with a variety of people and situations in a positive and open minded manner
Well organized and represent the company in a professional manner

Preferred

Knowledge of HVAC products preferred, but not required
Related degree is a plus

Company

Rheem Manufacturing

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Rheem Manufacturingis a manufacturer of heating, cooling, water heating, pool and spa heating, and commercial refrigeration systems.