Fairchild Freight, LLC ยท 1 day ago
ACCOUNT MANAGER
Farmers Branch, TX
Full-time
Onsite
Entry, Mid Level
2+ years expFairchild Freight is a best-in-class third-party logistics brokerage specializing in refrigerated truckload shipping. They are looking for a seasoned Account Manager who will manage and grow a portfolio of shipper accounts while actively developing new business through relationship management and consultative selling.
Delivery ServiceLogisticsTransportation
Responsibilities
Serve as the primary point of contact for assigned customer accounts, ensuring exceptional service and communication
Develop and execute account strategies to increase revenue, margin, and customer retention
Manage pricing conversations and negotiate contract/rate agreements aligned to market conditions
Identify opportunities to expand lanes, volume, and services within existing accounts
Monitor performance metrics
Maintain accurate customer notes, activity, and pipeline updates in CRM
Represent the company professionally in the market while building brand presence and trust
Proactively prospect and qualify leads
Qualification
Required
Minimum 2-5 years of experience in trucking brokerage/3PL
Demonstrated success in inside AND outside sales
Strong understanding of freight fundamentals: lanes, market pricing, service levels, contract vs. spot freight
Excellent communication and negotiation skills
Ability to work independently with strong time management and follow-through
CRM proficiency (Salesforce, Hubstop, etc.) and strong skills in Microsoft Office/Google Workspace
Ability to identify, pursue, and win new business opportunities
Preferred
Existing book of business or strong shipper relationships
Experience managing national accounts or multi-lane RFPs
Strong analytical mindset for margin management, pricing, and strategy
Bachelor's degree in Business, Supply Chain, Logistics, or related field (preferred but not required)
2+ years of experience in logistics, freight brokerage, or transportation account management
Strong knowledge of domestic freight (truckload, LTL, intermodal)
Proven ability to build rapport with clients and carriers
Excellent negotiation, communication, and organizational skills
Proficiency in TMS platforms and Microsoft Office Suite
High level of initiative, problem-solving ability, and customer focus
Ability to thrive in a fast-paced, high-pressure environment
Benefits
Company-paid health, dental, and vision insurance
401(k) with company match
PTO + paid holidays, including flex holidays
Phone stipend
Employee recognition program
Comprehensive employer-paid benefits package (medical, dental, vision, 401(k), etc.)
401 (k) with 8% employer match
Supportive and collaborative work culture
3 weeks paid time off, paid holidays, and flex holidays
Company
Fairchild Freight, LLC
Fairchild Freight specializes in the transportation of consumer food commodities such as fruits, vegetables, meat, fish, and beverage products throughout North America.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase