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Foley & Lardner LLP · 1 hour ago

Knowledge Management Senior Specialist

Dallas, TX

Full-time

Onsite

Mid, Senior Level

$81K/yr - $121K/yr

5+ years exp

Foley & Lardner LLP is a leading law firm dedicated to providing innovative legal services and fostering a supportive work environment. The Senior Specialist, Knowledge Management will act as a liaison to enhance legal service delivery through technology solutions, best practices, and training programs.

AssociationBusiness DevelopmentLegal

Responsibilities

Identify and implement technology solutions to aid in legal service delivery to clients

Collaborate with attorneys and firm leadership to develop standardized processes for legal matter management through the use of technology

Support and manage the firm’s GenAI solutions including CoCounsel, Harvey, DraftWise, ThoughtRiver, Kira, FoleyChat and CoPilot

Lead and support projects related to efficient use of existing technologies such as DocuSign, HighQ, Microsoft applications and other tools

Research and recommend new or existing tools and resources to improve workflow productivity and efficiency

Identify, document, and implement best practices for optimizing client-facing and internal technology solutions

Respond to user service requests and other inquiries

Consult with firm members on the optimal utilization of the firm's knowledge management platforms, including Foley Collaborate, Foley @Work, NetDocuments, MS Teams, and additional related systems

Develop and deliver training programs for the firm’s knowledge management platforms, and suggest ways to boost user adoption

Maintain documentation related to system specifications, information governance, content management, best practice for use and other firm standards

Lead efforts related to gathering user feedback and track logs, usage data, and behavior metrics to evaluate knowledge management platforms for usability and performance

Facilitate the continual process of identifying best practices by remaining current on knowledge management and GenAI trends, particularly related to the legal industry, and the range of technologies available to effectively deliver information and knowledge services

Qualification

Knowledge management technologiesGenerative AI solutionsProject management skillsContent automation toolsCollaboration platformsMS TeamsTask management softwareTeam leadership

Required

Bachelor's Degree required

Minimum five (5) years of related experience in a consultative role in a law firm or professional services firm

Solid understanding of knowledge management trends and technologies, GenAI technologies, content automation tools and collaboration platforms

Proven experience as a team lead with project management skills

Experience with MS Teams, task and project management software, and project management skills strongly desired

Preferred

JD, M.L.S., or equivalent degree

Experience as a practicing attorney or paralegal

Benefits

Paid Time Off

Paid Holidays

Medical, Dental and Vision insurance

401(k) Retirement

Disability and Life insurance

Adoption Assistance

Backup Care for Dependents

Company

Foley & Lardner LLP

Glassdoor3.4

Foley & Lardner LLP stands at the nexus of the Energy & Infrastructure, Health Care & Life Sciences, Innovative Technology, and Manufacturing Sectors.

Founded in 1842

Boston, Massachusetts, USA

1001-5000 employees