Convene, Inc. · 1 day ago
Product Manager – POS Systems Integrations/Payment Wallets
Alpharetta, GA
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expConvene, Inc. is a Tampa based technology services organization seeking an experienced Product Manager to build a unified payments platform. The role involves translating complex payment flows into product requirements and collaborating with engineering teams to deliver scalable payment solutions.
Cloud ManagementInformation TechnologyMobile Apps
Responsibilities
Create clear, comprehensive Product Requirement Documents (PRDs) and functional specifications
Document end-to-end payment flows including pay-ins, payouts, settlement, routing, reconciliation, and merchant lifecycle scenarios
Maintain precise user stories, acceptance criteria, and business rules in partnership with cross-functional teams
Serve as the primary liaison between product, engineering, and QA teams
Work with technical leads to convert business needs into scalable system designs and API specifications
Collaborate with UI/UX, API, and data teams to ensure technical alignment with product vision
Develop detailed process maps, system interaction diagrams, and transaction journeys using Visio, Miro, or Lucidchart
Ensure accuracy of payment orchestration flows across authorization, capture, disbursements, and funding events
Support design of multi-rail routing and money movement architecture for platform use cases
Support backlog management, sprint planning, and prioritization of features and enhancements
Participate in QA review, UAT validation, and release readiness
Track delivery milestones and ensure on-time, high-quality product launches
Finalize end-to-end documentation of business requirements, flows, high and low level designs, and build phases
Manage detailed execution plans and sprint-level deliverables
Continue to refine requirements and definitions throughout development and pivot as needed for market needs
Align implementations, billing, risk and compliance practices, servicing, and support for the solution
Provide input for prioritization decisions balancing scope, timeline, and quality
Qualification
Required
Create clear, comprehensive Product Requirement Documents (PRDs) and functional specifications
Document end-to-end payment flows including pay-ins, payouts, settlement, routing, reconciliation, and merchant lifecycle scenarios
Maintain precise user stories, acceptance criteria, and business rules in partnership with cross-functional teams
Serve as the primary liaison between product, engineering, and QA teams
Work with technical leads to convert business needs into scalable system designs and API specifications
Collaborate with UI/UX, API, and data teams to ensure technical alignment with product vision
Develop detailed process maps, system interaction diagrams, and transaction journeys using Visio, Miro, or Lucidchart
Ensure accuracy of payment orchestration flows across authorization, capture, disbursements, and funding events
Support design of multi-rail routing and money movement architecture for platform use cases
Support backlog management, sprint planning, and prioritization of features and enhancements
Participate in QA review, UAT validation, and release readiness
Track delivery milestones and ensure on-time, high-quality product launches
Finalize end-to-end documentation of business requirements, flows, high and low level designs, and build phases
Manage detailed execution plans and sprint-level deliverables
Continue to refine requirements and definitions throughout development and pivot as needed for market needs
Align implementations, billing, risk and compliance practices, servicing, and support for the solution
Provide input for prioritization decisions balancing scope, timeline, and quality
Deep experience documenting payment flows and business processes with clarity and precision
Strong analytical and problem-solving skills, with ability to break down complex payment journeys
Proven success working with engineering teams in an Agile environment
Hands-on expertise with JIRA, Confluence, Lucid chart, Miro, or similar tools
Excellent stakeholder management, communication, and cross-team alignment skills
Strong attention to detail and ability to create structured, logical artifacts
Leverage AI tools and technologies in day-to-day workflows to improve efficiency, decision-making, and operational outcomes
Identify and conceptualize AI-driven use cases within the product portfolio to enhance client experience and strengthen the overall value proposition
Collaborate with cross-functional teams to integrate AI capabilities into product design, ensuring alignment with business objectives and regulatory standards
Translate business challenges into AI opportunities, creating actionable strategies for implementation and measurable impact
Bachelor's degree in business, Information Systems, Computer Science, or a related field
Preferred
10+ years of experience in product management within payments, pay-ins, payouts, merchant acquiring, money movement, or financial services
Experience with platform or marketplace payment flows, payment acceptance, payout orchestration, and merchant lifecycle events
Familiarity with APIs, microservices, and modern digital banking or payment processing systems
Understanding of settlement, reconciliation, chargebacks, funding, and transaction lifecycle management
Certifications in Agile, Scrum, or Business Analysis (e.g., CSPO, CBAP) are a plus
Company
Convene, Inc.
We are guided by a singular mission: to be the dependable ally our clients rely on, empowering them to amplify their competitive edge by implementing cutting-edge software solutions that yield quantifiable results.
51-200 employees
H1B Sponsorship
Convene, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (4)
2022 (7)
2021 (8)
2020 (11)
Funding
Current Stage
Growth StageLeadership Team
Jessica Saucedo
Business Partner Liaison
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