Dental Care Alliance · 2 days ago
Patient Service Representative
Dental Care Alliance is seeking a friendly and motivated Patient Service Representative to join their clinical team. The role involves providing outstanding customer service, answering phones, scheduling appointments, and assisting with patient treatment plans.
DentalHealth CareMedical
Responsibilities
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualification
Required
Must have exceptional customer service skills
Preferred
3 or more years experience working in a dental, medical, or other health-care office, preferred
Knowledge of insurance plans (HMO/PPO), is a plus
Experience answering telephone
Benefits
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Team-oriented work environment with access to modern dental technology
Company
Dental Care Alliance
Management and licensing services to dental practices in Florida.
H1B Sponsorship
Dental Care Alliance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-01-16Acquired
2021-03-01Debt Financing
1997-11-04IPO
Recent News
Globe and Mail
2025-11-26
2025-08-27
2025-05-06
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