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NEOGOV · 1 day ago

L&I Financial Incentive Coordinator

Thurston County – Tumwater, WA

Full-time

Hybrid

Entry, Mid Level

$60K/yr - $81K/yr

2+ years exp

NEOGOV is a diverse state agency dedicated to the safety, health, and security of Washington's workers. They are seeking a Financial Incentive Coordinator to provide expert consultative and technical support to prospective and enrolled participants in the Retrospective Rating Program, helping employers reduce their insurance premiums and improve their safety and health standards.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Provide consultative and technical services to Retro groups, Third-Party Administrators (TPA’s) and individual employers that voluntarily participate in Retro – as well as prospective accounts

Prepare and present complex financial, claims, and premium data for currently enrolled, and prospective Retro participants through use pre-built and ad hoc queries/reports

Utilize project management fundamentals

Manage interdepartmental and external coordination of Retro partners to ensure smooth project implementation

Identify the services and products that have the most value, and communicate this information to the customer, to ensure understanding

Identify areas for process improvement and standard work within the Retro team to achieve a better comprehension of drivers of past performance and predictors of future performance (maximize Retro returns)

Implement lean concepts and principles to create standard work and improve customer service for our Retro groups, individually-enrolled employers and their TPA’s

Act as a liaison between the department and Retro customers

And much more!

Qualification

UnderwritingWorkers' Compensation InsuranceData AnalysisRelational DatabasesProject ManagementPublic SpeakingCustomer ServiceProcess Improvement

Required

Bachelor's degree

Two years' experience in underwriting, auditing, or selling casualty, disability or workers' compensation insurance or disability claims adjudication

Incumbent must be willing to travel

The ability to take action to learn and grow

The ability to take action to meet the needs of others

Preferred

Working knowledge (equivalent to one year of experience) as an Industrial Insurance Underwriter 3, Workers Compensation Adjudicator 3, or related experience

Working knowledge of the Retrospective Rating Program

Demonstrated facility in analyzing data to reach logical conclusions and identify trends

Demonstrated ability to translate complex, technical concepts into materials that are comprehensible by a lay audience

Demonstrated ability to use relational databases and related software programs (such as MS Excel) to organize and extract data and create reports

Demonstrated effectiveness with meeting facilitation, public speaking, and presentations to diverse audiences

Demonstrated knowledge and skills with advanced customer service, including for Executive-level staff, collaborators, and key customers

Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

State Employees are members of the Washington Public Employees' Retirement System (PERS).

Employees also have the ability to participate in the Deferred Compensation Program (DCP).

All state employees are covered by the federal Social Security and Medicare systems.

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Full-time employees earn eight hours of sick leave per month.

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165 or the applicable collective bargaining agreement (CBA).

Washington State supports members of the armed forces with 21 days paid military leave per year.

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.