Downtown SLO ยท 4 days ago
Membership & Program Coordinator
Downtown SLO is a nonprofit organization dedicated to fostering an economically vibrant Downtown. They are seeking a Membership & Program Coordinator to serve as a liaison for activities related to all members, engage with the community, and coordinate various programs and events.
Responsibilities
Welcome new business members to the district through outreach
Maintain New Business Welcome Packet, ensuring that relevant information is highlighted
Ensure that the Downtown SLO website is updated with relevant information to business members
Coordinate frequent and consistent business member communications, including newsletters, face-to-face check-ins, and printed informational pieces
Connect business members to Downtown SLO and City of SLO services
Conduct an annual membership survey and create an accompanying report
Collaborate with the Operations Coordinator to address requests and concerns in the district and maintain response records
Recruit Voluntary Members and manage the Voluntary Membership Program, ensuring valuable benefits
Participate in vacancy and vibrancy meetings
Coordinate with the City of SLO on monthly business license compliance
Coordinate the annual Board of Directors election
Coordinate and distribute committee meeting agendas
Attend all committee meetings, staying informed on business sentiment and issues
Collect and share member testimonials and success stories to support marketing content and campaigns
Work with the Marketing & Communications Manager and Social Media Coordinator to highlight member benefits, events, and special programs
Partner with the Marketing & Communications Manager and Social Media Coordinator to promote member events, workshops, and networking opportunities
Assist in business member outreach for participation in Downtown SLO programs and events
Assist the Senior Director of Events & Fundraising in contacting potential partners for Downtown SLO programs and events
Coordinate quarterly Business Mixers & Education Series
Coordinate semi-annual Sidewalk Sales
Maintain up-to-date membership database (Salesforce)
Track open and closed businesses to create a vacancy dashboard
Qualification
Required
Strong interpersonal communication skills and the ability to work with large and diverse groups of people
Strong writing and communication skills
Candidate should be a self-starter and be able to work independently
Detail-oriented with outstanding organization, communication, time management, and customer service skills
Prior event and organizational experience and/or a willingness to learn
Must be able to work some evenings/weekends
Preferred
Experience with Google Suite, Salesforce, Canva, and Square preferred
Team player with an affinity for building relationships
Benefits
Sick leave
Vacation time
Paid holidays
Medical and retirement benefits are available after 90 days of employment