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UNC Health · 1 day ago

Administrative Representative

Durham, NC

Full-time

Hybrid

New Grad, Entry Level

$17.60/hr - $24.29/hr

UNC Health is an inclusive organization dedicated to improving the health and well-being of the communities it serves. The Administrative Representative performs general office support functions and assists with customer inquiries, ensuring a smooth operation within the organization.

Addiction TreatmentHealth CareHealth DiagnosticsHospitalNon ProfitWellness

Responsibilities

Greeting and routing internal and external customers by phone and in person. Assists with general inquiries from internal and external customers. Directs customers/patients as needed. May serve as first level for customer complaints

Matching records against source documents to verify completeness and accuracy correcting typographical and other basic errors

Performs basic scheduling of staff, facilities and/or patients. May collect insurance cards and make copies/inputs data in system. May collect any necessary copays

Performs routine office duties including filing, faxing, and sorting/distributing mail. Performs routine clerical and typing tasks involved in processing form letters, requisitions, memoranda, reports and other office documents. Utilizing all software necessary to perform basic tasks for departments

Preparing and maintaining routine office records. Entering data, resolving minor discrepancies by contacting appropriate personnel. Refers more complex issues to supervisor