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Propark Mobility · 1 day ago

Overnight Supervisor

US-CT-Hartford

Full-time

Onsite

Entry Level

$20/hr - $22/hr

1+ years exp

Propark Mobility is a company specializing in parking services, and they are seeking an Overnight Supervisor. The role involves managing staff, overseeing customer service, and ensuring compliance with company policies while addressing operational issues.

HospitalityParkingRetail

Responsibilities

Handle customer complaints and day-to-day operational issues

Manage employees

Oversee the customer service to ensure customer satisfaction

Review and evaluate shift reports to ensure integrity of revenue control

Ensure compliance with company and client policies and procedures

Complete required reports

Qualification

Customer ServiceEmployee ManagementOperational OversightCommunication SkillsDependabilityResourcefulnessProblem SolvingOrganizational SkillsFlexibility

Required

You are at least 18 years old

Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed

Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet

Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way

You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry

You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful

Your friends describe you as trustworthy, loyal and dependable

You are self-sufficient, resourceful, collaborative and decisive

You see a challenge as an opportunity and are looking for a position with a chance for growth

You have a flexible schedule meaning that the position may require working weekends and holidays

You have very strong conversational communication skills

You have an exceptional way with people and you want more

Preferred

Customer service: 1 year+

Benefits

Free Parking!

Flexible scheduling; paid Holidays and Wellness.

Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.

(FT Employees) Paid vacation and an extra day-off on your birthday!!

(FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!

The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)

Wellness is provided according to city or state mandates