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ABB · 1 day ago

Process Quality Specialist

Richmond, VA

Full-time

Onsite

Senior Level

5+ years exp

ABB is a global market leader that helps industries become leaner and cleaner. As a Process Quality Specialist, you will enhance customer satisfaction by resolving complaints, analyzing defects, and ensuring the quality of Power Distribution Units, Static Transfer Switches, and Uninterruptible Power Supplies.

AutomotiveEnergyEnergy ManagementIndustrial AutomationRobotics

No H1B

Responsibilities

Develop and maintain Quality Plans, Control Plans, and inspection checklists, while deriving Critical to Quality (CTQ) parameters and establishing Q-gates

Monitor and analyze First Pass Yield metrics, identifying opportunities for improvement and implementing strategies to enhance product quality and production efficiency

Proactively monitor customer complaints, conducting thorough analyses to determine root causes, and implementing corrective actions; Coordinate with Cross-Functional Teams (CFTs) during customer audits, Factory Acceptance Tests (FAT), and certification audits (UL, CSA, ISO), ensuring all requirements are met and issues are promptly addressed

Perform COPQ analyses to identify cost-saving opportunities, implementing initiatives that reduce defects, improve efficiency, and enhance overall profitability; Mapping current manufacturing processes and identify areas for improvement through automation

Qualification

Quality tools proficiencyIndustry standards knowledgeLeanSix SigmaBachelor's degree in engineeringRoot cause analysisCustomer complaint resolutionCross-functional teamwork

Required

Bachelor degree in Mechanical/Industrial/Electrical Engineering or related field PLUS minimum 5 years of experience

Proficient in quality tools like FMEA, 7 QC tools, 5S, 5Why, Kaizen, Poka-Yoke, SPC, DMAIC & 8D Root cause analysis

Familiar with key industry standards such as UL1561, NEMA ST-20, IEEE C57.12.01, IEEE C57.12.91, DOE 2016, UL891, and CSA C22.2

Candidates must already have work authorization that would permit them to work for ABB in the US

Preferred

Familiarity with Lean, Six Sigma, and other process improvement methodologies is highly desirable

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

Choice between two dental plan options: Core and Core Plus

Vision benefit

Company paid life insurance (2X base pay)

Company paid AD&D (1X base pay)

Voluntary life and AD&D – 100% employee paid up to maximums

Short Term Disability – up to 26 weeks – Company paid

Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.

Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

Parental Leave – up to 6 weeks

Employee Assistance Program

Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

Employee discount program