Receptionist - State Farm Agent Team Member jobs in United States
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State Farm Agent · 1 day ago

Receptionist - State Farm Agent Team Member

Lauren Fowler State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Marketing Assistant, who will be responsible for greeting customers, assisting with inquiries, and supporting administrative tasks.

Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance

Responsibilities

Greet customers warmly in person and over the phone, directing them to the appropriate team members
Assist in handling incoming inquiries and maintaining customer records
Assist with appointment scheduling and office communications
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
Provide excellent customer service and follow up on customers needs
Support the team with various administrative tasks and projects
Making outbound calls to prospective and existing customers to introduce products and services
Processing customer payments for products or services, including credit card, online, or other payment methods. Verifying payment details and ensuring accuracy before completing transactions

Qualification

Customer service experienceCommunication skillsMultitasking abilitiesBasic computer skillsOrganizational skillsSales engagementInterpersonal skills

Required

Communication and interpersonal skills
Organizational and multitasking abilities
Comfortable with engaging in sales conversations
Basic computer skills, including Microsoft Office and CRM systems

Preferred

Previous experience in a receptionist or customer service role preferred

Benefits

Flexible schedule
Opportunity for advancement
Training & development

Company

State Farm Agent

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At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Funding

Current Stage
Late Stage

Leadership Team

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Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
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Company data provided by crunchbase