Daifuku · 1 day ago
2nd Shift Traffic Clerk
Daifuku is the nation’s leading independent provider of intelligent material handling systems. The Traffic Clerk role involves providing information on shipments to customers, assisting with shipping duties, and ensuring proper routing and tracking of orders.
Industrial Automation
Responsibilities
Providing administrative and clerical support to the Traffic Department
Excellent Communication skills
Responsible for all aspects of routing, shipping, logging, and tracking inbound and outbound orders
Contacting carriers for freight pick-ups and ensures that cargo is routed appropriately
Effectively communicates any changes to routing and time-lines
Proficient in Microsoft Outlook, Excel, Adobe, FedEx Ship Manager, UPS Worldship, and Microsoft Teams
Working collaboratively with internal and external personnel to gain the proper information to assist with customers’ needs
Efficiently ships and processes FedEx and UPS small package paperwork for daily pick-ups
Shipping and processing LTL paperwork for daily pick ups
Providing post order information to customers such as UPS/FedEx/LTL tracking
Collaborating closely with the Shipping Department
Effectively communicates with Wynparts, PET Team, and Customer Service to get on-site delivery dates/times, contact information, and preferred freight carriers
Processing International orders by obtaining all the proper information for customs border clearance
Works externally with expeditor's such as Old Dominion and AIT
Effectively processes orders utilizing the correct billing information
Assesses all shipping discrepancies and works to provide a solution
Files claims with carriers as issues arise
Assists the Traffic Coordinator with shipping truck loads
Employees are responsible to comply with all requirements of Daifuku’s QMS policies and procedures
Employees are to ensure sustainable process outputs that drive continuous improvement to provide leading industry performance and exceptional customer satisfaction
Qualification
Required
High school graduate or equivalent
Previous Traffic Clerk experience
Proficient in Microsoft Outlook, Excel, Adobe, FedEx Ship Manager, UPS Worldship, and Microsoft Teams
Ability to read, write, speak, and understand the English language
Preferred
Knowledge of SAP
Benefits
Comprehensive Benefits Package!
Company
Daifuku
Since its founding in 1937, Daifuku has been providing customers worldwide with optimal and best solutions to enhance their global competitiveness, as a comprehensive material handling system manufacturer and integrator.