Sam Houston State University · 2 days ago
Enterprise Resource Planning (ERP) Analyst I - CRM Analyst I
Huntsville, TX
Full-time
Onsite
Entry Level
1+ years expSam Houston State University is a vibrant institution located in East Texas, offering a dynamic community for over 21,000 students. They are seeking an Enterprise Resource Planning (ERP) Analyst I - CRM Analyst I to provide configuration, reporting, user management, and analytical support for campus CRM technologies such as Salesforce and MuleSoft.
EdTechEducationHigher EducationNon ProfitSTEM EducationUniversities
Responsibilities
Designs and implements minor system changes or integrations using declarative languages, REST APIs, JSON, SOQL, SQL, and other programming languages based on defined standards and procedures
Assists with creating technical specifications from functional requirements
Manages users, roles, profiles, and permissions
Assists with developing custom applications and workflows
Supports Marketing Cloud campaigns, journeys, and automations
Assists with designing and implementing MuleSoft integrations
Coordinates upgrades, releases, and data migrations
Troubleshoots and resolves issues across platforms
Provides training
Leads strategic planning and cross-functional initiatives at senior levels
Assists other Enterprise Services Staff with defining and documenting business and technical requirements
Implements established timelines to meet the goals of functional areas
Performs other related duties as assigned
Qualification
Required
Bachelor's degree in computer science, Information Systems
One year experience
A combination of education, experience, certifications, and training that would produce the required knowledge and abilities could be considered
Requires a demonstrated ability to establish congenial work relationships and to communicate effectively within department workgroup
Must possess a basic knowledge of the university
Interprets & applies complex policies and broad standards affecting one or more functional areas
Work requires a moderate level of judgment and reasoning to solve issues
Work requires attention to detail as errors can be serious
Preferred
History of professional growth as evidenced by the acquisition of relevant professional development and certification such as Salesforce, Marketing Cloud, and MuleSoft
Benefits
Superior benefit package
Flexible work environment fostering work/life balance
Programs that support a healthy work-life balance
Professional development opportunities with our educational assistance and dependent assistance programs
Company
Sam Houston State University
A Great Name in Texas Education.
5001-10000 employees
H1B Sponsorship
Sam Houston State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (19)
2023 (19)
2022 (22)
2021 (8)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$0.15MKey Investors
National Science FoundationNational Endowment for the Humanities (NEH)
2023-01-13Grant
2023-01-10Grant· $0.15M
Leadership Team
Jeanine Bias
Associate Vice President for Student Experience & Chief Retention Officer
Recent News
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